{"id":3426737,"url":"https://alion.io/job/hewlett-packard-enterprise-itad-account-manager","title":"ITAD Account Manager","company":{"id":5292,"name":"Hewlett Packard Enterprise","domain":"hpe.com","url":"https://alion.io/company/hewlett-packard-enterprise","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":167,"ghost_share":0,"stale_share":0.653,"repost_share":0.012,"time_to_fill_p50_days":34,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Winnersh, United Kingdom","Erskine, United Kingdom","Amstelveen, Netherlands","Ireland"],"countries":["GB","NL","IE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":59000,"max_usd":136000,"period":"year","method":"role_country_seniority_unknown","sample_n":552},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Instagram","optional":true}],"status":"live","first_seen_at":"2026-10-28T22:44:59Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-06T09:12:56Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"ITAD Account ManagerThis role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.Who We Are:\nHewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.\nJob Description:\nITAD Account Manager\nJob Summary\nThe ITAD Account Manager is responsible for driving growth and managing customer relationships related to IT Asset Disposition (ITAD) services in EMEA region, supporting HPE, Channel partners and direct customers. Acting as the primary customer contact, the role focuses on developing trusted relationships, identifying new business opportunities, and delivering secure, compliant, and environmentally responsible IT asset disposition solutions\nThrough strong collaboration with internal teams, partners, and customers, the ITAD Account Manager helps position HPE Financial Services as a trusted advisor in technology lifecycle management, supporting customers in maximising value recovery, reducing environmental impact, and achieving their sustainability goals.\nKey Responsibilities\nAccount Management\nManage and grow a portfolio of ITAD customers.\nBuild strong relationships within HPE and key stakeholders and decision-makers.\nConduct regular business reviews and identify opportunities for service expansion.\nEnsure high levels of customer satisfaction and retention.\nBusiness Development\nIdentify and pursue new qualified ITAD business opportunities.\nDevelop proposals, quotations, and service agreements.\nAchieve sales targets and revenue objectives.\nCollaborate with marketing and sales teams on lead-generation activities.\nProject Coordination\nWork closely with operations teams to ensure successful project delivery.\nMonitor project timelines, customer requirements, and service levels.\nCompliance & Risk Management\nEnsure adherence to ITAD industry standards and regulations.\nSupport customers with data security and environmental compliance requirements.\nMaintain knowledge of certifications, & industry trends\nReporting & Analysis\nPrepare customer reports, asset recovery summaries, and sustainability metrics.\nTrack account performance and profitability.\nMaintain accurate CRM and customer records.\nRequired Qualifications\nExperience in account management, sales, IT services, or ITAD.\nUnderstanding of IT hardware lifecycle management.\nExperience managing customer relationships and commercial contracts.\nProficiency in CRM systems and Microsoft Office applications.\nSkills & Competencies\nExcellent communication and presentation skills.\nStrong negotiation and relationship-building abilities.\nProject management and organizational skills.\nCommercial awareness and sales acumen.\nKnowledge of data security and sustainability practices.\nAbility to manage multiple customer accounts simultaneously.\nPreferred Qualifications\nFrench Language speaker\nKey Performance Indicators (KPIs)\nMargin Contribution\nNew business opportunities generated.\nTypical Career Path: ITAD Account Manager → Senior Account Manager → Strategic Account Manager → Business Development Manager → ITAD Sales Director.\nAccessibility\nHPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here.\nNote: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.\nWhat We Can Offer You:\nHealth & Wellbeing\nWe strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.\nPersonal & Professional Development\nWe also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.\nUnconditional Inclusion\nWe are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.\nLet's Stay Connected:\nFollow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.\nJob:\nSalesJob Level:\nExpertHPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBTemployer. We do not discriminate on the basis of race, gender, or any other protected category,and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.\nHewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.\nHPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.\nRecruitment Fraud Alert\nWe have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications.\nAll legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. 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