{"id":1164303,"url":"https://alion.io/job/hewlett-packard-enterprise-l2-security-engineer","title":"L2 Security Engineer","company":{"id":5292,"name":"Hewlett Packard Enterprise","domain":"hpe.com","url":"https://alion.io/company/hewlett-packard-enterprise","size_band":"1001-5000","is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Security","role_family":"Security","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":24000,"max_usd":57000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":337},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false}],"status":"live","first_seen_at":"2026-09-18T00:00:00Z","employer_posted_date":"2026-09-18","last_verified_at":"2026-09-24T23:32:57Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"L2 Security EngineerThis role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.Who We Are:\nHewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.\nJob Description:\nHPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what’s next for you.\nWhat you’ll do:\nResponsibilities:\nSuccessfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems.\nRespond to service, product, technical, and customer- relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical). .\nProactively assist internal or external businesses and end users to avoid or reduce problem occurrence.\nAbility to act as a team or project leader providing direction to team activities and facilitates information validation and team decision- making process.\nReview and may resolve complex business issues.\nExcellent communication skills. Add case resolution to KMS.\nUnderstand and utilize Information Technology Information Libraries (ITIL).\nRepresent the company in a face to face customer location visit, industry conference/trade show, vendor meeting, etc.\nPartners frequently with the Sales Pursuit team.\nWhat you need to bring:\nEducation and Experience Required:\nVocational: apprenticeship/certification completion. May be technical or non-technical. May include on- the-job training in addition to studies. In some locations, completion may be recognized by diploma. Advanced programs may be 2+ years. Associate degree: first attainable degree at the post-high school level. Typically 2 year completion beyond High School level (i.e., Associate of Arts, GCE 'A' level (Singapore), etc.) or equivalent experience. BA/BS or equivalent experience preferred.\n3-5 years experience in relevant technologies and customer environments.\nRelevant industry qualification where applicable.\nKnowledge and Skills:\nExcellent verbal and written communication skills in language to be supported.\nExperience in troubleshooting in a technical environment.\nExcellent analytical and problem solving skills.\nSoftware and hardware knowledge of computing, storage and peripheral devices.\nAdvanced proficiency with case management databases and tools.\nSuperior customer service skills.\nPhone and remote support.\nPartners frequently with the Sales Pursuit team.\nAbility to solve and document solutions for usage of other technicians and customers.\nAbility to mentor new agents.\nAbility to lead resolution activities with escalated customers.\nAbility to contribute to technical action plans.\nFocus on one or more product lines (for example, proactive, reactive, storage, enterprise syst\nAccessibility\nHPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here.\nNote: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.\nWhat We Can Offer You:\nHealth & Wellbeing\nWe strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.\nPersonal & Professional Development\nWe also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.\nUnconditional Inclusion\nWe are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.\nLet's Stay Connected:\nFollow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.\n#india#operationsJob:\nServicesJob Level:\nSpecialistHPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBTemployer. We do not discriminate on the basis of race, gender, or any other protected category,and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.\nHewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.\nHPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.\nRecruitment Fraud Alert\nWe have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications.\nAll legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.","description_format":"text","description_chars":7357,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":false},"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Cybersecurity","Data & Analytics","Hardware"],"lifecycle":[{"event":"open","at":"2026-09-24T01:36:21Z"}],"liveness":{"score":82,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.824,"p_room":1,"age_days":6,"expected_fill_days":27,"reasons":["conf:2","win:early","comp:brand"],"computed_at":"2026-09-24T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/hewlett-packard-enterprise-l2-security-engineer","json_url":"https://alion.io/job/hewlett-packard-enterprise-l2-security-engineer.json","meta":{"generated_at":"2026-09-25T02:47:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3007,"day_limit":5000,"remaining_today":1993,"minute_limit":60,"resets_at":"2026-09-26T00:00:00Z"}}}