{"id":1172338,"url":"https://alion.io/job/hewlett-packard-enterprise-network-operational-resident-engineer","title":"Network Operational Resident Engineer","company":{"id":5292,"name":"Hewlett Packard Enterprise","domain":"hpe.com","url":"https://alion.io/company/hewlett-packard-enterprise","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":78,"open_postings":125,"ghost_share":0,"stale_share":0.88,"repost_share":0.008,"time_to_fill_p50_days":33,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Networking","role_family":"Networking","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Columbus, United States","United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":92600,"max":213500,"currency":"USD","period":"year","gross":null,"usd_annual":213500},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Ansible","optional":false},{"name":"BGP","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"Matter","optional":false},{"name":"OSPF","optional":false},{"name":"Python","optional":false},{"name":"Wi-Fi","optional":false},{"name":"Wireshark","optional":false}],"status":"closed","first_seen_at":"2026-07-01T00:00:00Z","employer_posted_date":"2026-07-01","last_verified_at":"2026-10-24T08:15:58Z","board_verified":false,"closed_at":"2026-10-24T08:15:58Z","days_open":115,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":115},"description":"Network Operational Resident EngineerThis role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE partner/customer office.Who We Are:\nHewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.\nJob Description:\nAs a Network Operational Resident Engineer, you will deliver reactive and proactive activities according to Service Level Agreement to ensure customer satisfaction and loyalty. Provides direct post-sales systems on-site technical support for reactive and proactive customers. This role will maintain a high level of customer satisfaction by ensuring clear business and technical solution alignment, clarifying customer needs and ensuring that they are met. This role is responsible for company Total Customer Experience as well as the revenue growth, profitability, and account retention.\nThis position will require you to be on site at the client site in Columbus, OH 5 days a week.\nRole Responsibilities\nConduct network information-gathering workshops to understand the customer’s existing environment, architecture, and requirements for new designs.\nAnalyze the customer’s organizational structure, implementation processes, and operational procedures to ensure sustainable and highly available network solutions.\nDesign, test, and validate new features, functionality, and network architectures in a lab environment prior to production deployment.\nDevelop and execute implementation and validation plans to ensure successful deployment in the production network.\nTest and validate software patches and fixes in pre-production environments prior to live deployment.\nTroubleshoot network and hardware issues across pre- and post-production environments; open and manage JTAC cases through resolution.\nManage hardware lifecycle activities, including RMA requests and tracking through resolution.\nProvide regular status reports covering network health, project progress, and active issues.\nLead customer workshops to review technical issues, provide case updates, and present solutions and workarounds.\nDeliver knowledge transfer and training to customer teams on configuration, operation, and best practices.\nDevelop and maintain network and equipment operational procedures.\nSupport the production environment for Juniper networking solutions within the customer infrastructure.\nDefine and promote best practices for Juniper product deployment and operations.\nCollaborate with peer Resident Engineers to share lessons learned and reduce risk during major network changes.\nExpand technical expertise across the Juniper product portfolio.\nWireless Network Operations & Optimization\nProvide day-to-day operational support for enterprise wireless environments, including APs, controllers, and cloud-managed platforms (e.g., Juniper Mist).\nDesign, deploy, maintain, and optimize large-scale wireless networks.\nPerform wireless capacity planning and coverage analysis.\nOptimize RF performance through channel planning and transmit power adjustments.\nMonitor and improve network performance, client health, and service levels.\nRF Engineering & Interference Analysis\nServe as Subject Matter Expert (SME) for wireless RF technologies.\nDiagnose and resolve RF issues, including:Co-channel interference (CCI)\nAdjacent channel interference (ACI)\nHidden node conditions\nMultipath and signal reflection\nEnvironmental attenuation\nNon-Wi-Fi interference (Bluetooth, IoT, microwaves, etc.)\n\nAnalyze key RF metrics (RSSI, SNR, noise floor, channel utilization, airtime, retry rates).\nConduct site surveys, predictive modeling, and post-deployment validation.\nWireless Client Experience & Roaming\nTroubleshoot and optimize client connectivity, performance, and roaming behavior.\nResolve issues such as:Sticky clients\nAuthentication failures\nDHCP/DNS issues\nRoaming instability\nVoice and video performance degradation\n\nConfigure and support advanced features (802.11k/v/r, band steering, load balancing).\nAdvanced Troubleshooting & Incident Response\nLead investigation and resolution of complex, business-critical incidents.\nPerform packet capture and analysis using tools (Wireshark, Mist tools, Ekahau, AirMagnet).\nCorrelate wireless issues with wired infrastructure, including VLANs, routing, NAC/802.1X, RADIUS, and firewalls.\nMonitoring, Analytics & Automation\nUtilize Juniper Mist Marvis AI for proactive issue detection and resolution.\nAnalyze Service Level Expectations (SLEs) and client performance metrics.\nDevelop documentation, runbooks, and best practices.\nParticipate in on-call support and major incident response.\nAdditional Technical Responsibilities\nDevelop and validate Juniper device configurations for deployments and upgrades.\nMaintain fault diagnosis procedures to improve resolution efficiency.\nDevelop and maintain operational support documentation.\nAssess network health and performance.\nPerform testing and validation of network changes and upgrades.\nSupport implementation, integration, and migration activities.\nTroubleshoot network issues across all layers.\nSupport APIs, automation tools, and AI-driven platforms (Mist, Marvis).\nProvide ongoing knowledge transfer to customer teams.\nAct as liaison with JTAC, including case management and escalation.\nSubmit and track problem reports with engineering teams.\nRequired Background and Qualifications\nMinimum of 5 years of experience in design, implementation, and operations of large-scale IP networks.\nStrong experience with JUNOS CLI.\nDeep expertise with QFX and EX platforms (switching and routing).\nExperience in large enterprise or data center environments, including EVPN/VXLAN.\nStrong knowledge of core routing protocols (BGP - iBGP/eBGP, and OSPF).\nExperience with Juniper Mist Wireless Assurance.\nFamiliarity with Juniper technologies such as EVPN, VXLAN, and EZ-LAG.\nAutomation experience using Ansible, YAML, and Juniper PyEZ.\nScripting experience in Python.\nProven expertise in network design, deployment, and optimization.\nStrong communication skills, including the ability to engage executive audiences (CIO/CISO).\nAbility to translate complex technical requirements into actionable solutions.\nExperience supporting major network upgrades, maintenance windows, and migrations.\nStrong customer engagement, presentation, and relationship management skills.\nRelevant certifications preferred (e.g., JNCIS/JNCIP Mist AI - Wireless).\nAbility to perform additional duties as required to support customer and business needs.\nWhat We Can Offer You:\nHealth & Wellbeing\nWe strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.\nPersonal & Professional Development\nWe also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.\nUnconditional Inclusion\nWe are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.\nLet's Stay Connected:\nFollow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.\n#unitedstates#networkingJob:\nServicesJob Level:\nExpert\"The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level.- United States of America: Annual Salary USD 92,600 - 213,500 in Ohio\nThe listed salary range reflects base salary. Variable incentives may also be offered.\"\nInformation about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html\nHPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBTemployer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.\nHewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.\nHPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.\nRecruitment Fraud Alert\nWe have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications.\nAll legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.","description_format":"text","description_chars":10552,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cloud Platforms (IaaS & PaaS)","Enterprise Storage Systems","Network Equipment","High-Performance Computing"],"lifecycle":[{"event":"open","at":"2026-09-24T08:28:48Z"},{"event":"close","at":"2026-10-24T08:15:58Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 572 · green card filings: 204","filings_12m":572,"filings_prev_12m":525,"green_card_filings_12m":204,"median_offered_wage_usd":151443,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":23}],"liveness":null,"pay":{"stated_usd_annual":213500,"is_top_pay":true},"html_url":"https://alion.io/job/hewlett-packard-enterprise-network-operational-resident-engineer","json_url":"https://alion.io/job/hewlett-packard-enterprise-network-operational-resident-engineer.json","meta":{"generated_at":"2026-10-27T10:11:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11673,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5292},"rest":"https://alion.io/mcp/rest/get_company?id=5292"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhewlett-packard-enterprise-network-operational-resident-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhewlett-packard-enterprise-network-operational-resident-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhewlett-packard-enterprise-network-operational-resident-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hewlett-packard-enterprise-network-operational-resident-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhewlett-packard-enterprise-network-operational-resident-engineer"}]}