{"id":2137336,"url":"https://alion.io/job/hexaware-digital-crm-architect-2","title":"Digital CRM Architect","company":{"id":4174024,"name":"Hexaware","domain":"hexaware.mx","url":"https://alion.io/company/hexaware","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":75,"open_postings":14,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"staff","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":114000,"max_usd":232000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":197},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Apex","optional":false},{"name":"AWS","optional":false},{"name":"Lightning Web Components","optional":false},{"name":"Rest API","optional":false},{"name":"Salesforce Flow","optional":false},{"name":"Scrum","optional":false},{"name":"SharePoint","optional":false},{"name":"SOAP","optional":false},{"name":"Agentforce","optional":true},{"name":"Azure","optional":true},{"name":"Azure DevOps","optional":true},{"name":"CI/CD","optional":true},{"name":"Copado","optional":true},{"name":"Gearset","optional":true},{"name":"Git","optional":true},{"name":"Jenkins","optional":true},{"name":"Salesforce Data Cloud","optional":true}],"status":"live","first_seen_at":"2026-09-02T13:50:42Z","employer_posted_date":"2026-09-02","last_verified_at":"2026-10-12T13:41:21Z","board_verified":true,"closed_at":null,"days_open":40,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":40},"description":"Senior Salesforce Consultant / Salesforce Technical Lead\nPosition Summary\nRequired :\nLocation Preference\nMust be in or near New Jersey \nStrong Enterprise Salesforce Architecture experience, not just technical development or integrations.\nProven ownership of end-to-end solution architecture across multiple business and technical domains.\nExperience driving Salesforce platform governance, standards, and long-term architecture strategy.\nAbility to lead architecture decisions and work independently with business and technical stakeholders.\nSales Cloud\nService Cloud\nExperience Cloud\nConga\nDocuSign\nAWS\nSalesforce integrations with: \nNetSuite\nPeopleSoft\nPayment Gateway solutions\nConduct requirements gathering and solution design workshops.\nEngage directly with business leaders and executive stakeholders.\nMentor senior developers and technical teams.\nEstablish architectural best practices and governance processes.\nKey Must-Have Qualifications\nRequired Salesforce Ecosystem Experience\nIntegration Experience\nLeadership & Stakeholder Management\nWe are seeking an experienced Senior Salesforce Consultant / Salesforce Technical Lead to lead the design, development, enhancement, and support of our Salesforce ecosystem. This role combines hands-on Salesforce development with technical leadership responsibilities, partnering with business stakeholders and leading a team of Salesforce developers, administrators, and analysts to deliver scalable, high-quality solutions.\nThe ideal candidate will possess deep expertise in Salesforce Sales Cloud, Experience Cloud, Lightning Web Components (LWC), Apex, integrations, and enterprise solution delivery, while driving business transformation initiatives across customer lifecycle management, quote-to-cash, customer portals, contract management, and enterprise integrations with HubSpot, NetSuite, DocuSign, Conga, SharePoint, xFilesPro, AWS, and other business systems.\nKey Responsibilities\nSolution Design & Consulting\nPartner with business stakeholders to understand business objectives and translate requirements into scalable Salesforce solutions.\nLead discovery sessions, workshops, and solution design discussions with Sales, Marketing, Customer Service, Operations, and Finance teams.\nDefine solution architectures, technical approaches, and implementation roadmaps.\nCreate functional and technical design documents, process flows, data models, wireframes, and integration specifications.\nRecommend Salesforce best practices and platform-native solutions to optimize business processes.\nSalesforce Development\nDesign, develop, test, and deploy Salesforce solutions using: \nApex\nLightning Web Components (LWC)\nFlows\nValidation Rules\nApproval Processes\nCustom Objects\nCustom Metadata\nPlatform Events\nReports and Dashboards\nBuild custom applications and reusable components within Salesforce Lightning.\nConfigure and enhance Salesforce Sales Cloud including: \nLeads\nAccounts\nContacts\nOpportunities\nActivities\nForecasting\nContracts\nPipeline Management\nDevelop and support Experience Cloud customer and partner portals.\nEnsure solutions adhere to Salesforce security, scalability, and performance best practices.\nIntegration Development\nDesign and implement integrations between Salesforce and: \nHubSpot\nNetSuite ERP\nDocuSign\nConga\nSharePoint\nxFilesPro\nAWS Services\nThird-party applications\nDevelop REST/SOAP API integrations and data synchronization processes.\nSupport middleware, API management, and data integration initiatives.\nCreate data mappings, interface specifications, and integration documentation.\nTeam Leadership\nLead and mentor Salesforce developers, administrators, and offshore delivery teams.\nProvide technical direction and oversight throughout project delivery.\nConduct code reviews and ensure adherence to development standards and best practices.\nManage sprint planning, workload allocation, technical estimation, and delivery tracking.\nSupport team members in troubleshooting complex technical issues.\nFoster continuous improvement and knowledge sharing within the Salesforce team.\nQuote-to-Cash & Business Process Optimization\nDesign and implement solutions supporting:\nQuote-to-Cash\nProposal Management\nContract Management\nApproval Workflows\nCustomer Onboarding\nCustomer Lifecycle Management\nCustomer Self-Service Portals\nOptimize business processes through automation and digital transformation initiatives.\nSupport document generation and e-signature solutions using Conga and DocuSign.\nReporting & Analytics\nDevelop Salesforce reports, dashboards, KPIs, and executive-level analytics.\nSupport business intelligence and data-driven decision-making initiatives.\nAnalyze data quality and provide recommendations for process improvements.\nRelease Management & Support\nLead technical delivery across Agile projects.\nSupport SIT, UAT, production releases, deployment validation, and post-production support.\nManage defect triage, root-cause analysis, and issue resolution.\nCoordinate with Salesforce, HubSpot, NetSuite, Conga, and other vendors as needed.\nMaintain technical documentation, SOPs, knowledge articles, and support materials.\nRequired Qualifications\n8+ years of Salesforce implementation and development experience.\n5+ years of hands-on Salesforce development experience.\n3+ years of experience leading Salesforce development teams or technical projects.\nStrong expertise in: \nSalesforce Sales Cloud\nSalesforce Experience Cloud\nApex Development\nLightning Web Components (LWC)\nSalesforce Flow\nSalesforce Security Model\nExperience implementing and supporting Salesforce integrations with: \nHubSpot\nNetSuite ERP\nDocuSign\nConga\nSharePoint\nAWS\nStrong understanding of: \nSalesforce APIs\nREST/SOAP Web Services\nPlatform Events\nIntegration Patterns\nData Migration\nExperience supporting quote-to-cash and customer lifecycle management processes.\nStrong stakeholder management, communication, and leadership skills.\nExperience in Agile/Scrum delivery environments.\nAbility to balance strategic consulting with hands-on technical development.\nPreferred Qualifications\nExperience with Salesforce Data Cloud.\nExperience with Salesforce Agentforce and AI capabilities.\nKnowledge of DevOps tools such as Copado, Gearset, Git, Azure DevOps, or Jenkins.\nExperience with CI/CD deployment frameworks.\nExperience in Waste Management, Environmental Services, Recycling, Logistics, Transportation, Utilities, Manufacturing, or Industrial Services industries.\nPreferred Certifications\nSalesforce Certifications\nSalesforce Certified Administrator\nSalesforce Certified Advanced Administrator\nSalesforce Certified Platform App Builder\nSalesforce Platform Developer I\nSalesforce Platform Developer II\nSalesforce Certified Sales Cloud Consultant\nSalesforce Certified Experience Cloud Consultant\nSalesforce Certified AI Associate\nSalesforce Certified Agentforce Specialist\nSalesforce Certified Data Cloud Consultant\nAdditional Certifications\nHubSpot CRM Certification\nNetSuite SuiteFoundation Certification\nDocuSign Certification\nConga Certification\nKey Competencies\nSalesforce Development\nApex\nLightning Web Components (LWC)\nSalesforce Flow\nSales Cloud\nExperience Cloud\nTechnical Leadership\nTeam Management\nSolution Design\nSalesforce Integrations\nHubSpot\nNetSuite ERP\nAWS\nDocuSign\nConga\nSharePoint\nQuote-to-Cash\nCustomer Portals\nAPI Development\nAgile Delivery\nDevOps\nReporting & Analytics\nStakeholder Management\nIdeal Candidate\nThe ideal candidate is a hands-on Salesforce technical leader who can engage business stakeholders, design scalable solutions, develop complex Salesforce applications, lead delivery teams, and successfully execute enterprise integration initiatives. 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