{"id":3667026,"url":"https://alion.io/job/hexaware-technologies-operations-engineer","title":"Operations Engineer","company":{"id":1478,"name":"Hexaware Technologies","domain":"hexaware.com","url":"https://alion.io/company/hexaware-technologies","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":75,"open_postings":13,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United 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environments.\nLead critical incident response, troubleshooting, and Root Cause Analysis (RCA) activities.\nManage application releases, production deployments, infrastructure changes, and operational support processes.\nCollaborate with development teams, business stakeholders, vendors, and service providers to ensure platform stability.\nDesign and develop operational dashboards, monitoring solutions, and automation tools to improve observability and efficiency.\nServe as the Subject Matter Expert (SME) for assigned applications, platforms, and infrastructure services.\nDrive operational excellence through continuous improvement initiatives and best practices.\nAnalyze production issues and implement long-term solutions to improve system reliability and performance.\nSupport hybrid cloud environments across on-premises and AWS infrastructure.\nPresent technical findings, operational metrics, and solution recommendations to leadership and stakeholders.\nParticipate in change 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