{"id":1973846,"url":"https://alion.io/job/hexmodal-it-facilities-manager","title":"IT & Facilities Manager","company":{"id":3875539,"name":"Hexmodal","domain":"hexmodal.com","url":"https://alion.io/company/hexmodal","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Management","role_family":"Management","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":125000,"max":140000,"currency":"USD","period":"year","gross":null,"usd_annual":140000},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Workspace","optional":false},{"name":"Okta","optional":false},{"name":"Slack","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-06T20:07:17Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-10T02:00:40Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"About Hexmodal\nHexmodal builds smart devices and a simple software platform that help facilities teams automate routine compliance testing, monitoring, and documentation. Our technology helps teams spend less time on manual rounds and more time on the maintenance work that keeps buildings operating safely. Today, Hexmodal supports more than 180 health systems across 48 states.\nThe Role (also the Mission)\nWe are looking for our first IT & Facilities Manager to keep our technology and our workspace running smoothly. You will own the day-to-day operation of our IT infrastructure and help desk, be the go-to owner for our office space and vendor relationships, and make sure every employee has the tools, systems, and environment they need to do their best work. You are equally comfortable troubleshooting a laptop issue and negotiating a vendor contract, and you bring a service mindset to everything you do. As the first person in this role, you'll build the processes, systems, and vendor relationships that our IT & Facilities function will run on for years to come. This role reports to our Head of People and is based out of our NYC office 5 days a week.\nHere are some ways you'll make an impact (also Outcomes of the role)\nOwn and maintain our IT infrastructure including but not limited to hardware, software, networks, and SaaS tools ensuring reliability, security, and a great employee experience.\n\nRun day-to-day IT helpdesk support, resolving employee issues quickly and building self-serve resources to reduce recurring tickets.\n\nManage the full lifecycle of company equipment: procurement, provisioning, onboarding/offboarding, asset tracking, and repairs.\n\nOwn facilities operations for our office(s), including day-to-day maintenance, safety, seating/space planning, and vendor coordination (cleaning, security, catering, repairs, etc.).\n\nSource, negotiate, and manage vendor and supplier relationships across IT and facilities to ensure cost-effective, high-quality service.\n\nPartner with People and Engineering teams to enforce IT security best practices, including access management, device security, and data protection policies.\n\nOwn budget planning and tracking for IT and facilities spend, proactively identifying opportunities to save costs without compromising quality or experience.\n\nDevelop and maintain business continuity and disaster recovery plans for both IT systems and physical workspace.\n\nPlan and execute office moves, buildouts, or expansions as the company grows, including new office setup end to end.\n\nCreate a great in-office experience; employees should feel that the workspace and tools they're given help them do their best work.\n\nLay a scalable foundation of documentation, processes, and vendor relationships for future IT & Facilities hires.\n\nCompetencies we are looking for in the right candidate:\n4+ years of experience in IT support/systems administration and/or facilities/office management, ideally in a in office or hybrid role, start-up experience strongly preferred\n\nHands-on technical proficiency: hardware/software troubleshooting, device management (Mac & Windows), networking basics, and common SaaS/IT admin tools (e.g., Google Workspace, Slack, Okta/SSO, MDM tools)\n\nProven experience managing office operations, vendor relationships, and facilities-related projects\n\nStrong vendor management and negotiation skills; comfortable evaluating contracts and driving cost efficiency\n\nExcellent prioritization and project management skills; able to juggle reactive support needs with longer-term projects\n\nA service-oriented mindset with strong interpersonal skills; builds trust and rapport with employees at all levels\n\nStrong problem-solving skills and the ability to stay calm and resourceful when systems break or plans change\n\nClear, effective communication style, with the ability to translate technical issues for a non-technical audience\n\nComfortable working through ambiguity, rolling up your sleeves, and building processes from scratch\n\nWorking knowledge of basic IT security and data privacy practices\n\nBudget management experience, with an ability to track spend and identify savings\n\nBA/BS degree or equivalent practical experience\n\nBonus Points: (Some nice to haves for this role)\nExperience managing multiple office locations or leading an office build-out/move\n\nExperience with physical security systems (badge access, cameras) and workplace safety/compliance\n\nExperience supporting a fast-growing startup through headcount and office scaling\n\nCompensation & Benefits\nWe offer competitive compensation along with meaningful equity so you share in the value you help create.\nOur benefits include:\n401(k) match\n\n100% coverage of medical, dental, and vision premiums for you and 80% coverage for dependents\n\nPaid parental leave (for all parents)\n\nUnlimited PTO\n\nWhy Hexmodal\nAt Hexmodal, you’ll work on real problems with real-world constraints and have meaningful ownership over the results. We’re a growing team that values simplicity, accountability, curiosity, and respect for the facilities professionals we serve.\nIf you’re excited to build practical technology that makes an important job easier, we’d like to hear from you.\nHow to apply\nClick the link below to apply.\nWe reserve the right to make use of any unsolicited resumes received from outside recruiting agencies and / or individual recruiters without being responsible for payment of any fees asserted from the use of unsolicited resumes.\nWe are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, and without regard to disability or status as a protected veteran, or any other status protected by law.","description_format":"text","description_chars":5791,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Parental leave","Unlimited PTO"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Information Technology","Real Estate","LED Lighting & Luminaires"],"lifecycle":[{"event":"open","at":"2026-10-06T20:29:20Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":28,"reasons":["conf:2","velocity","win:early"],"computed_at":"2026-10-09T06:01:00Z"},"pay":{"stated_usd_annual":140000,"is_top_pay":true},"html_url":"https://alion.io/job/hexmodal-it-facilities-manager","json_url":"https://alion.io/job/hexmodal-it-facilities-manager.json","meta":{"generated_at":"2026-10-10T02:06:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3741,"day_limit":5000,"remaining_today":1259,"minute_limit":60,"resets_at":"2026-10-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3875539},"rest":"https://alion.io/mcp/rest/get_company?id=3875539"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhexmodal-it-facilities-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhexmodal-it-facilities-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhexmodal-it-facilities-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hexmodal-it-facilities-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhexmodal-it-facilities-manager"}]}