{"id":3308910,"url":"https://alion.io/job/hexnode-implementation-specialist","title":"Implementation Specialist","company":{"id":2067165,"name":"Hexnode","domain":"hexnode.com","url":"https://alion.io/company/hexnode","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":17000,"max_usd":36000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":12},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Linux","optional":false},{"name":"VMWare","optional":false},{"name":"VPN","optional":false},{"name":"Windows","optional":false},{"name":"Zero Trust","optional":false},{"name":"AWS","optional":true},{"name":"Azure","optional":true},{"name":"GCP","optional":true}],"status":"live","first_seen_at":"2026-10-26T22:51:44Z","employer_posted_date":null,"last_verified_at":"2026-10-26T22:51:44Z","board_verified":false,"closed_at":null,"days_open":8,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":8},"description":"Implementation Specialist\n\nAbout Hexnode\nHexnode is a global leader in Unified Endpoint Management (UEM), trusted by over 100 countries and managing millions of devices worldwide. With a rapid pace of innovation, we have established ourselves as a dominant force across Apple, Windows, Android, macOS, Linux, and tvOS. Fuelling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.\n\nThe role\nWe are seeking a high-caliber Implementation Specialist with a deep understanding of the Cybersecurity landscape. In this role, you will be the technical architect behind our customers success, ensuring that global organizations can seamlessly deploy and optimize Hexnode's security solutions. You will act as a strategic consultant, bridging the gap between complex security requirements and technical execution.\n\nNote: This role operates in a global environment and requires the flexibility to work in shifts to support our international clientele.\n\nResponsibilities\nStrategic Solution Design: Partner with sales and technical teams to analyze customer requirements, translating complex business needs into scalable and secure architectures.\nConsultative Implementation: Lead the end-to-end deployment of UEM, MDM, RMM, and Patch Management solutions, customized to align with client-specific security policies.\nTechnical Advisory: Act as a trusted technical advisor to IT Directors and stakeholders, providing authoritative guidance throughout the onboarding and implementation lifecycle.\nCross-Functional Collaboration: Serve as a feedback loop between customers and our Product/Engineering teams to advocate for feature requests and influence the product roadmap.\nComplex Troubleshooting: Proactively diagnose and resolve intricate technical challenges encountered during the deployment phase, ensuring a frictionless experience for the client.\nDeployment Excellence: Guarantee precise configuration and flawless execution of Hexnode's cybersecurity suite across diverse IT infrastructures.\nIndustry Acumen: Maintain an unwavering commitment to staying ahead of cybersecurity trends, emerging threats, and advancements in endpoint management.\nCustomer Centricity: Elevate customer satisfaction (CSAT) by ensuring every implementation is timely, efficient, and delivers immediate value.\nThis role will collaborate with Presales, Sales and partners to analyse and help with the deployment.\n\nRequired Skills & Qualifications\n3–7 years of proven experience in Technical Implementation, Onboarding, or Solutions Architecture with a focus on UEM, MDM, or RMM.\nHands-on expertise in deploying and configuring leading solutions such as Microsoft Intune, VMware Workspace ONE, Jamf, or Ivanti.\nDeep understanding of modern security protocols, Zero Trust frameworks, and best practices for remote monitoring and patching.\nStrong technical capabilities in understanding customer environment, Active directory, cloud idps, network solutions, different Operating Systems, Security solutions\nAbility to define and execute implementation plan based on customer use cases.\nSolid foundational knowledge of network security (VPN, Proxy, Firewall), endpoint protection, and cloud-integrated IT environments.\nExperience with RMM and Patch Management platforms like Kaseya, ConnectWise, or NinjaRMM.\nExceptional ability to manage customer expectations, identify technical blockers, and solve complex problems under pressure.\nAbility to articulate technical concepts clearly to both engineering teams and non-technical business stakeholders.\nBE/B.Tech or MCA in Computer Science, Information Technology, or a related field.\n\nDesired Skills (Good to Have)\nPrior experience with advanced network security methodologies and enterprise endpoint management strategies.\nFamiliarity with cloud-native security concepts, architectures (AWS/Azure/GCP), and associated technologies.\n\nHexnode is an Equal Opportunity Employer. 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