Creative Director

Role: Creative Director (Design, Digital Experience)

Level: Management

Supervisor: Partner, David Schwarz

Who we are:

We are a team of Proactive, Respectful, Communicative, Candid, Diverse, Equitable and Curious leaders seeking new team members who share our values. We are world-class experience designers, technologists, strategic thinkers and creators assembled to develop global design projects for adventurous, industry-changing Fortune 500 companies and leading organizations.

Who you are:

Nearly every HUSH project is adventurous and trailblazing so you’re comfortable with “not knowing” and active problem-solving. As a creative director, you love mentoring others and building powerful teams, setting standards, and delegating first so the team can solve problems together. You love the process of researching, learning, and teaching to help support team efforts. You communicate clearly so clients feel comfortable and they get excited for the possibilities. You are strategic, considering all perspectives. You know complex solutions are sometimes needed, but you always aim for simplicity. You have a demonstrated history of A+ creative work as it intersects with brand, design, technology, and space.

Role Overview:

As Creative Director at HUSH, you will build and lead design teams (staff and freelance). You’ll help them achieve the highest level of creativity across design, content and digital initiatives and collaborate with other departments to bring complex ideas to fruition. You’ll be part of our leadership team, reporting directly to the owners of the company and collaborating with your leadership peers. You’ll have goals-driven metrics for personal and company success. You’ll articulate a vision and value by presenting both upstream (client) and downstream (team) and practice leadership and management skills that have been refined and proven over time.

Focus: 75% on billable projects; 25% inspiration, process, mentorship

Evaluation: Semi-annual meetings to review progress across core responsibilities, professional and personal goals.

Key Responsibilities:

• Build and manage staff and freelance design/digital creative teams.
• Provide a strong creative point of view and bring clarity to the design/digital process.
• Collaborate with strategy, architectural, technology and production teams.
• Create and present concepts to clients and express the creative vision for projects.
• Assess project scope and collaborate with production and technology groups.
• Help evaluate, coordinate and collaborate with a multitude of critical vendors.
• Travel as needed for workshops, presentations, site scouts, deliveries, etc.

Team Leadership:

• Guide teams in initial design phases, through final delivery.
• Share knowledge, mentor and educate internal teams.
• Conduct regular staff reviews with goals-oriented success metrics.
• Constant review of freelance and full-time talent to support and grow team.
• Contribute to the standardization and refinement of best practices & templates.
• Set team’s daily work goals, monitor progress, and review output.

Client Facing:

• Work in concert with leadership to understand creative and strategic needs, and help adapt to changes as they happen.
• Provide a proactive and articulate voice during client discussions.
• Build trusted relationships with clients by demonstrating empathy and strategic vision.
• Presentation of work. Negotiate feedback. Workshop ideas. Find solutions.

Concept & Design:

• Research, collect and distill all types of research into usable documentation, references and guidelines.
• Develop creative/strategic briefs, workshops, inspiration sessions to guide team.
• Build decks and concept presentations to be collaboratively developed with team.
• Execute high-level creative aspects of each project to guide the design team.

Requirements:

• 10+ years design experience in high-paced design agency or corporation
• Bachelor’s degree, or equivalent work experience in design or related studies
• Demonstrated portfolio of design, digital, UX, storytelling and 3d work
• Experience designing “real-world” spaces and places and the processes therein
• Proven leadership and management skills
• Proven organizational, presentation and communication skills