{"id":1252154,"url":"https://alion.io/job/hft-talent-production-support-engineer","title":"Production Support Engineer","company":{"id":3806627,"name":"HFT Talent","domain":"hfttalent.com","url":"https://alion.io/company/hft-talent","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":{"label":"US time zones","utc_offset_min":-8,"utc_offset_max":-5},"hiring_geo_confidence":"inferred","locations":["India"],"countries":["IN"],"hiring_countries":["IN"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":14500,"max_usd":34000,"period":"year","method":"role_seniority_country_cell","sample_n":23},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Linux","optional":true},{"name":"Python","optional":true},{"name":"Unix","optional":true}],"status":"live","first_seen_at":"2026-09-15T13:03:54Z","employer_posted_date":null,"last_verified_at":"2026-09-15T13:03:54Z","board_verified":false,"closed_at":null,"days_open":13,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":13},"description":"Description :\n\nWhat You Will Do :\n\n- Monitor and support real-time trading, data, and execution systems used Internally\n\n- Troubleshoot issues across networking, messaging, databases, and application layers.\n\n- Perform production operations including deployments, upgrades, and environment checks.\n\n- Handle incident response, coordinate with engineering teams, and restore system health during outages.\n\n- Analyze system logs, performance metrics, and flow issues to maintain uptime and improve reliability.\n\n- Work closely with traders, quants, dev teams and client support groups across the US and India.\n\n- Prepare operational runbooks, documentation, and daily system reports.\n\n- Participate in on-call rotation aligned with market hours.\n\n- Work with and lead a team of production support engineers in the firm.\n\n- Improve operational efficiency by suggesting improvements to existing processes\n\nRequired Skills & Experience :\n\n- 5+ years experience in production support, application support.\n\n- Experience in fintech, trading systems, market-data platforms, or low-latency environments is a plus\n\n- Good expertise in Python is a must.\n\n- Hands-on experience in Linux/Unix command-line environments.\n\n- Strong problem-solving skills and ability to work under pressure during trading hours.\n\n- Attention to detail and keen observational skills\n\n- Working Hours -. US timezone 8pm to 5am or 7pm to 4Am depending on daylight savings\n\nSkills\nProduction Support, Applications Support, Trading Systems, Python, Linux, Unix, Trading Application","description_format":"text","description_chars":1544,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Recruiting & Staffing"],"lifecycle":[{"event":"open","at":"2026-09-25T18:04:06Z"}],"liveness":{"score":65,"band":"ok","label":"Likely open","p_open":1,"p_active":0.722,"p_room":0.9,"age_days":12,"expected_fill_days":30,"reasons":["seen:12","velocity","win:mid"],"computed_at":"2026-09-28T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/hft-talent-production-support-engineer","json_url":"https://alion.io/job/hft-talent-production-support-engineer.json","meta":{"generated_at":"2026-09-29T01:58:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1622,"day_limit":5000,"remaining_today":3378,"minute_limit":60,"resets_at":"2026-09-30T00:00:00Z"}}}