{"id":2775108,"url":"https://alion.io/job/hh-global-account-manager-8","title":"Account Manager","company":{"id":1936717,"name":"HH Global","domain":"hhglobal.com","url":"https://alion.io/company/hhglobal","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"B","score":81,"open_postings":4,"ghost_share":0,"stale_share":0.75,"repost_share":0,"time_to_fill_p50_days":35,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kuala Lumpur, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":13000,"max_usd":23000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":11},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-16T22:00:00Z","employer_posted_date":"2026-10-17","last_verified_at":"2026-10-20T11:21:44Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Purpose of the Role\nThe Account Manager will report to the Senior Account Manager, managing the day-to-day delivery of client’s account and maintaining strong operational, production and commercial performance. The role will bring strong production and technical expertise to the team, translating client requirements into practical, high-quality and commercially viable solutions across print, POSM and wider marketing production. The Account Manager will own assigned projects from brief through completion, managing production risks, suppliers and cross-functional coordination. The role will operate independently across day-to-day client and project management, while supporting the Senior Account Manager on broader commercial, strategic and client relationship priorities. \n\nKey Responsibilities\nOwn assigned projects and workstreams from briefing through production, delivery and completion, ensuring quality, timelines, scope and costs are managed effectively. \nManage the production delivery of day-to-day projects, providing technical guidance across print, POSM, materials, fabrication, structural solutions, finishing, prototyping and installation. \nTranslate client briefs and creative concepts into practical, commercially viable production solutions, recommending appropriate specifications, materials and methods. \nIdentify production, operational and commercial risks early, assess the impact and recommend solutions. \nCoordinate with Creative, Operations, Finance, suppliers and other stakeholders to maintain project progress and clear ownership. \nReview supplier proposals, production specifications and costings critically, identifying opportunities to improve quality, efficiency, sustainability and value. \nManage project costs, including quotations, supplier costs, scope changes and POs, escalating any significant commercial risks to the Senior Account Manager before commitments are made. \nManage day-to-day client communication, project updates and production discussions, escalating complex or sensitive matters as appropriate. \nProvide accurate project information to support forecasting, savings, reporting and account reviews.\nEscalate matters with wider commercial, strategic or client relationship implications to the Senior Account Manager. \nSupport the Account Executive with day-to-day production and project queries, sharing technical knowledge where required. \nIdentify opportunities to improve ways of working, production solutions and overall service delivery.\n\nKnowledge, Skills + Experience\nMinimum 4 years working experience within account management, print production, POSM, retail marketing production or a related production environment. \nStrong technical knowledge across print processes, materials, substrates, fabrication, finishing and structural production. \nDemonstrated ability to assess production requirements and recommend practical solutions based on quality, cost, timelines and feasibility. \nStrong project management and organisational capability, with experience managing multiple workstreams simultaneously. \nStrong commercial awareness, with experience working with quotations, budgets, supplier costs and project financials. \nExperience managing suppliers and working effectively across multiple internal functions. \nStrong problem-solving skills with a proactive and solutions-led approach. \nHigh attention to detail with sound judgement on when issues require escalation. \nAble to communicate effectively in a business environment, with the willingness to develop stronger client-facing communication and presentation skills. \nCollaborative, accountable and comfortable taking ownership of day-to-day responsibilities.","description_format":"text","description_chars":3686,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Packaging & Labeling","Digital 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