Project Coordinator (Retail Installations), Prague

Purpose of the Job

As a Project Coordinator, you will be responsible for coordinating projects from initial briefing to final delivery and installation. You will act as the main point of contact for internal teams and ensure that all tasks are completed on time, within budget, and to the highest quality standards. This role is helping to deliver to one of our key clients, a retail fashion brand and working on in-store installations (shop in shop).

Your responsibilities will include setting up projects in our ERP system, organizing production, planning transport and installation, and providing excellent customer service throughout the process. You will work closely with other internal teams such as Production, Assembly, Warehouse, Logistics + Installation as well as supporting Project and Account Managers in delivering outstanding results. The position offers excellent opportunities for professional growth and the chance to travel to various European and UK locations as part of the role.

This role operates on a blended basis between the local HH Global office, client / vendor site(s) and home as necessary - 3 or 4 days are required in our Prague office per week.

Please submit your details / application in English as we can't progress your application without that.

Key responsibilities

Execute project tasks and ensure smooth delivery through all phases: ERP setup, price quotations, time planning, and transport to final destination

Act as the main point of contact for internal teams and provide clear communication of client requirements

Provide excellent customer service and prompt responses to internal team and clients

Troubleshoot and handle claims effectively, identifying and solving issues with practical solutions

Monitor project progress to ensure timely and accurate delivery

Prepare orders, control costs, and assist with invoicing after project completion

Acting as the right hand to the Project Manager and Account Manager

Knowledge, skills + experience

Relevant experience in client services, project management, retail development, logistics or business administration

Knowledge of materials and previous experience in retail installation projects would be advantageous

Strong organizational and planning skills; ability to manage multiple projects simultaneously

Ability to read technical drawings and floor plans is an advantage

Excellent professional level English language skills are required

Czech or Slovak at an advanced level (spoken and written)

Additional European languages would be an advantage

Excellent time management and prioritization skills; ability to work under pressure as you will be handling multiple projects at a time

Logical and analytical thinking; problem-solving and process optimization skills

Excellent communication and negotiation skills

Experience with project management tools / systems (Monday.com ideally) and ERP systems is a plus

Advanced MS Office skills (Excel, Word, PowerPoint)

#LI-Hybrid