{"id":4276320,"url":"https://alion.io/job/hhaexchange-director-quality-engineering","title":"Director, Quality Engineering","company":{"id":4317,"name":"HHAeXchange","domain":"hhaexchange.com","url":"https://alion.io/company/hhaexchange","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":53,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Leadership","role_family":"Leadership","seniority":"head","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":{"label":"UTC-6 – UTC-5","utc_offset_min":-6,"utc_offset_max":-5},"hiring_geo_confidence":"explicit","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CI/CD","optional":false},{"name":"LLM","optional":false},{"name":"Prompt Engineering","optional":false},{"name":"Shift-Left Security","optional":false}],"status":"live","first_seen_at":"2026-11-13T16:59:56Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T19:06:53Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states.\nThe Director, Quality Engineering will lead the enterprise-wide quality strategy and Quality Assurance (QA) program across HHAeXchange. This role is responsible for standardizing testing processes and tools, driving test automation, and ensuring our products meet high standards for reliability, performance, security, and accessibility. The Director, Quality Engineering will oversee functional and non-functional testing practices, including accessibility (WCAG) and security-related validation, and will own processes that support customer User Acceptance Testing (UAT).\nTo perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nThis is a fully remote opportunity for candidates located in the EST or CST time zones within the US only.\nEssential Job Duties\nEnterprise Quality Leadership: Develop, implement, and lead the overall quality strategy and QA operating model across the organization.\nStandardize Testing Processes: Define and enforce consistent testing approaches including test planning, test cases, regression strategy, and release readiness criteria.\nTooling Ownership: Select, implement, and manage enterprise testing tools for test management, automation, performance, accessibility, and security validation.\nAutomation Strategy: Drive increased automated test coverage across UI, API, mobile, and services, reducing reliance on manual regression testing.\n Compliance, Accessibility & VPAT Reporting:\nLead accessibility testing programs aligned to WCAG 2.1+\nOversee creation and maintenance of Voluntary Product Accessibility Templates (VPATs) and Accessibility Conformance Reports\nPartner with Product, Legal, and Compliance to respond to customer accessibility requirements and audits\nSecurity & Compliance Testing Support: Coordinate with Security teams on SAST/DAST, vulnerability validation, and remediation tracking.\nCustomer UAT Support:\nDefine and support customer UAT strategies and environments\nProvide test plans, data guidance, and defect triage support during customer acceptance testing cycles\nEnsure feedback from UAT informs release decisions and product quality improvements\nQuality Metrics & Reporting: Establish KPIs to measure product quality, defect escape rate, automation coverage, UAT outcomes, and release readiness; communicate results to leadership.\nShift-Left Quality Practices: Embed quality earlier in the development lifecycle through collaboration on requirements, acceptance criteria, and CI/CD integration.\nIncident & Defect Management: Oversee defect triage for high-priority production and pre-production issues and ensure timely resolution and root-cause prevention.\nCross-Functional Collaboration: Work closely with Product Management, Engineering, DevOps, Security, and Compliance to ensure alignment of quality practices across releases.\nOrganizational Leadership: Build, mentor, and lead a high-performing team of QA engineers, SDETs, automation engineers, and accessibility/compliance testers.\nContinuous Improvement: Identify quality gaps and drive process improvements that improve product reliability, reduce rework, and increase delivery confidence.\nRelease Governance: Participate in release readiness reviews and serve as a key stakeholder in go/no-go decisions.\nCoding agent advocacy: Help onboard team members to AI development tools. Share techniques, prompt patterns, and review practices that make AI-augmented development effective and safe in a regulated environment.\nOther Job Duties\nOther duties as assigned by supervisor or HHAeXchange leader.\nTravel Requirements\nTravel up to 10%, including overnight travel\nRequired Education, Experience, Certifications and Skills\nBachelor’s degree in Computer Science, Engineering, or a related field required.\n10+ years of experience in software engineering within a software product company, with a focus on developing scalable, high-performance systems.\n4+ years leading QA organizations or enterprise quality programs.\nProven experience designing and implementing standardized QA processes and test automation strategies in SaaS environments.\nHands-on experience implementing automated testing frameworks integrated into CI/CD pipelines.\nExperience with accessibility testing and standards such as WCAG 2.1+ and authoring VPATs/ACRs.\nExperience supporting security testing practices such as vulnerability scanning, SAST/DAST, and penetration test remediation validation.\nExperience supporting or running customer UAT processes.\nStrong understanding of quality metrics (defect rates, coverage, MTTR, escape rate, etc.) and how to operationalize them.\nBackground working in cloud-based architectures and microservices environments.\nDemonstrated success collaborating across engineering, product, and security teams in a fast-paced environment.\nStrong leadership skills with experience managing and developing QA and automation teams.\nExcellent verbal and written communication skills, including the ability to communicate complex topics to technical and non-technical partners.\n AI/ML fundamentals: Familiarity with LLM APIs, prompt engineering, and how generative AI can be applied in a product context. Direct project experience preferred.","description_format":"text","description_chars":5813,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Practice Management Software","Revenue Cycle & Medical Billing"],"lifecycle":[{"event":"open","at":"2026-11-13T19:06:53Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":53,"reasons":["conf:0","win:early"],"computed_at":"2026-11-13T19:46:22Z"},"pay":null,"html_url":"https://alion.io/job/hhaexchange-director-quality-engineering","json_url":"https://alion.io/job/hhaexchange-director-quality-engineering.json","meta":{"generated_at":"2026-11-13T19:46:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":39444,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4317},"rest":"https://alion.io/mcp/rest/get_company?id=4317"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhhaexchange-director-quality-engineering"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhhaexchange-director-quality-engineering"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhhaexchange-director-quality-engineering"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hhaexchange-director-quality-engineering\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhhaexchange-director-quality-engineering"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4276320}},{"tool":"search_jobs","arguments":{"company":"hhaexchange.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4276320},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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