{"id":3848624,"url":"https://alion.io/job/hhaexchange-director-site-reliability-engineering","title":"Director, Site Reliability Engineering","company":{"id":4317,"name":"HHAeXchange","domain":"hhaexchange.com","url":"https://alion.io/company/hhaexchange","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":58,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Leadership","role_family":"Leadership","seniority":"head","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":{"label":"UTC-6 – UTC-5","utc_offset_min":-6,"utc_offset_max":-5},"hiring_geo_confidence":"explicit","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Incident Management","optional":false}],"status":"live","first_seen_at":"2026-11-05T22:21:35Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-09T05:28:25Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"HHAeXchangeis the leading technology platform for home and community-based care. Founded in 2008, HHAeXchangewas born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states.\nThe Director, Site Reliability Engineering is responsible for leading the teams that manage and support all of our hosting services, including colocated hardware and cloud-based services, as well as defining and operating the processes for change management, financial management and incident response.\nTo perform this job successfully, an individual must be able to perform each essential job duty satisfactorilywith or without reasonable accommodation. Reasonableaccommodationsmay be made to enable individuals with disabilities to perform the essential functions.\nThis is a fully remote opportunity for candidates located in the EST or CST time zones within the US only.\nEssential Job Duties\nEnsure high availability, scalability, and security of cloud services across multiple geographies.\nImplement and improve automation, incident management, and capacity planning practices.\nLead and mentor a team of Site Reliability Engineers and leaders. Set the vision and lead the transformation of the organization to an SRE model.\nModel and lead the introduction and adoption of AI-based tools to multiply the effectivess of the team.\nIntegrate the technology, practices and policies of disparate organizations into a single cohesive team that supports disparate technologies and platforms with minimal variation in practice.\nDevelop and execute strategic plans for cloud infrastructure and operations to support business growth and acquisitions.\nOversee the management and optimization of cloud infrastructure for cost-efficiency, including structures to govern usage of Cloud and monitoring resources.\nMaintain and improve monitoring, logging, and alerting systems.\nCollaborate closely with product development teams to facilitate delivery of new functionality and capabilities to our SaaS platform and hosted products.\nChampion and support the transformation to a DevOps culture.\nDevelop and manage budgets for cloud infrastructure and tooling.\nEvaluate and implement new technologies and tools to enhance cloud infrastructure and operations.\nFoster a culture of continuous improvement, collaboration, and innovation.\nOther Job Duties\nOther duties as assigned by supervisor or HHA exchange leader.\nTravel Requirements\nTravel up to 10%, including overnight travel\nRequired Education, Experience, Certifications and Skills\nBachelor’s or master’s degree in computer science, Engineering, or a related field.\n10+ years of experience in cloud engineering and operations, with at least 5 years in a leadership role.\nProven experience with managing large scale AWS cloud platforms.\nDeep understanding of modern SRE practices and principles.\nDemonstrated experience driving team transformation and change management\nHands on experience using AI-driven tools to improve\nExperience with cloud infrastructure tools (monitoring, deployment, security).\nExcellent leadership, communication, and interpersonal skills.\nProven experience 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