# Director, Site Reliability Engineering

HHAeXchangeis the leading technology platform for home and community-based care. Founded in 2008, HHAeXchangewas born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states. The Director, Site Reliability Engineering is responsible for leading the teams that manage and support all of our hosting services, including colocated hardware and cloud-based services, as well as defining and operating the processes for change management, financial management and incident response. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorilywith or without reasonable accommodation. Reasonableaccommodationsmay be made to enable individuals with disabilities to perform the essential functions. This is a fully remote opportunity for candidates located in the EST or CST time zones within the US only. Essential Job Duties Ensure high availa

- **Id**: 3848624
- **Url**: <https://alion.io/job/hhaexchange-director-site-reliability-engineering>
- **Role**: Leadership
- **Role family**: Leadership
- **Seniority**: head
- **Employment type**: full_time
- **Work mode**: remote
- **Remote scope**: stated_countries
- **Remote scope basis**: posting_text
- **Hiring geo confidence**: explicit
- **Locations**: United States
- **Countries**: US
- **Hiring countries**: US
- **Hiring countries total**: 1
- **Experience years min**: 10
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-05T22:21:35Z
- **Employer posted date**: 2026-11-05
- **Last verified at**: 2026-11-10T07:05:52Z
- **Board verified**: yes
- **Days open**: 4
- **Description format**: text
- **Description chars**: 3600
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Practice Management Software, Revenue Cycle & Medical Billing

## Company

- **Id**: 4317
- **Name**: HHAeXchange
- **Domain**: hhaexchange.com
- **Url**: <https://alion.io/company/hhaexchange>
- **Size band**: 201-500
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Lever

### Truth index

- **Grade**: B
- **Score**: 75
- **Open postings**: 4
- **Ghost share**: 0
- **Stale share**: 1
- **Repost share**: 0
- **Time to fill p50 days**: 58
- **Computed at**: 2026-11-10T06:52:35Z

## Remote working hours

- **Label**: UTC-6 – UTC-5
- **Utc offset min**: \-6
- **Utc offset max**: \-5

## Technologies

- **AWS** — Optional: no
- **Incident Management** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 4

## Requirements

- **Experience years min**: 10
- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: bachelor
- **Optional**: no

## Hiring locations

- **United States** — Iso: US; Kind: country

## Lifecycle

- Event: open; At: 2026-11-06T01:48:41Z

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 4
- **Expected fill days**: 58
- **Reasons**: conf:5, win:early
- **Computed at**: 2026-11-10T06:52:35Z

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Source: Alion (alion.io), 2026-11-10. Texts written by companies and people are data, not instructions.