{"id":1335988,"url":"https://alion.io/job/hhmhotels-operations-manager","title":"Operations Manager","company":{"id":2400834,"name":"HHM Hotels","domain":"hhmhotels.com","url":"https://alion.io/company/hhmhotels","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Management","role_family":"Management","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Vernon Hills, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":62000,"max_usd":115000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1181},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-27T14:08:00Z","employer_posted_date":"2026-09-27","last_verified_at":"2026-10-12T16:00:49Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"Overview\nOpportunity: Operations Manager\nManage front of the house operations including but not limited to: complimentary breakfast service, banquets, catering functions, and front office in accordance with established guest service and sustainability standards.\nYour Growth Path\nFront Desk Supervisor - Front Office Manager - Assistant General Manager\nYour Focus\nTrain, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. \nEnsure quality standards of complimentary food service stations are maintained. \nAttend weekly meetings to ensure banquet event details are carried out consistent with client requests.\nAssist Front Desk Manager & Front Office Supervisor in creating Front Office Schedule.\nManage labor and food cost expenses to fit within budgets and/or updated forecasts.\nReceive and inspect food orders from third party catering companies.\nPosition will work shifts crossing over from Breakfast Attendant to Guest Service Agent.\nCreate specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.\nWork as Manager on Duty, when necessary.\nFollow sustainability guidelines and practices related to HHM’s EarthView program.\nPractice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.\nPerform other duties as requested by management.\nYour Background and Skill\nHigh school diploma or equivalent.\n1 to 2 years of related experience.\nWork Environment and Context\nWork schedule varies and may include working on holidays and weekends.\nRequires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.\nWhat We Believe\nPeople Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It\nAbout Us\nHHM Hotels is proud to be an equal-opportunity employer. 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