{"id":1336274,"url":"https://alion.io/job/hhmhotels-operations-supervisor-3","title":"Operations Supervisor","company":{"id":2400834,"name":"HHM Hotels","domain":"hhmhotels.com","url":"https://alion.io/company/hhmhotels","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Danbury, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":69000,"max_usd":169000,"period":"year","method":"role_country_seniority_unknown","sample_n":10228},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-27T14:11:18Z","employer_posted_date":"2026-09-27","last_verified_at":"2026-10-08T01:12:17Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Overview\nOpportunity: Operations Supervisor\nOversee operation of the hotel in absence of the Assistant General Manager or General Manager and during off-peak times. \nYour Growth Path\nFront Office Manager - Assistant General Manager - General Manager\nYour Focus\nInterview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. \nManage the operations of the front office to ensure an optimal level of service and hospitality are provided to the hotel customers.\n\nCoordinate with department managers when necessary to ensure optimal functioning of the hotel.\n\nResolve customer complaints, and anticipate potential problems by reviewing and monitoring operational issues, business flow and associate performance.\n\nMonitor and maintain the front office systems and equipment to ensure optimum performance.\n\nSupervise night audit functions, and perform audit in absence of the night auditor.\n\nBe aware of emergency procedures and take full responsibility in emergency situations.\n\nPractice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.\nAble to fill in throughout the hotel for any department needing staffing in hourly or managerial role.\nPerform other duties as requested by management.\nYour Background and Skills\nAssociate or Bachelor’s degree preferred.\nThorough knowledge of front office operations and an intermediate knowledge of overall hotel operations. \nHHM Benefits and Perks\nMedical, Dental and Vision Health Insurance\nPaid Time Off\n401k Company Match\nFree Basic Life Insurance\nTravel Discounts\nCommuter Transit and Commuter Parking Benefits\nQuarterly Bonuses and Incentives\nEmployee Assistance and Wellness Program\nEducational/Professional Development\nReferral Bonus Program\nWork Environment and Context\nWork schedule varies and may include working on holidays and weekends.\nRequires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.\nWhat We Believe\nPeople Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It\nAbout Us\nHHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.\nTo see other opportunities at this location, click here.","description_format":"text","description_chars":2574,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["401k plan","Health insurance","Life insurance","Professional development","Quarterly bonuses"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Design & Creative","Media & Entertainment","Travel & Tourism"],"lifecycle":[{"event":"open","at":"2026-09-27T14:11:18Z"}],"visa":[],"liveness":{"score":17,"band":"cold","label":"Long shot","p_open":1,"p_active":0.374,"p_room":0.45,"age_days":9,"expected_fill_days":5,"reasons":["conf:0","velocity","win:tail","comp:brand"],"computed_at":"2026-10-07T05:47:15Z"},"pay":null,"html_url":"https://alion.io/job/hhmhotels-operations-supervisor-3","json_url":"https://alion.io/job/hhmhotels-operations-supervisor-3.json","meta":{"generated_at":"2026-10-08T02:11:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3865,"day_limit":5000,"remaining_today":1135,"minute_limit":60,"resets_at":"2026-10-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2400834},"rest":"https://alion.io/mcp/rest/get_company?id=2400834"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhhmhotels-operations-supervisor-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhhmhotels-operations-supervisor-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhhmhotels-operations-supervisor-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hhmhotels-operations-supervisor-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhhmhotels-operations-supervisor-3"}]}