{"id":3994437,"url":"https://alion.io/job/hiab-field-service-engineer","title":"Field Service Engineer","company":{"id":176899,"name":"Hiab","domain":"hiab.com","url":"https://alion.io/company/hiab","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Northallerton, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-10T00:42:24Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-10T00:42:24Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Hiab is the pioneer in smart and sustainable on road load handling solutions. We believe in more than just work - we believe in making a difference for our customers to building a better tomorrow.\nSay Hi! to your next challenge - explore the opportunity and apply below!\nYour mission\nAs a Field Service Engineer you will be responsible for maintaining, servicing and repairing Hiab and third part equipment, whilst providing a good level of customer service, through product knowledge and customer interaction.\nThis position is fully on-site and is based in Northallerton, UK.\nKey responsibilities\nUndertakes servicing of Hiab or third party equipment at our customer sites \nComplete all service, repair, warranty and inspection jobs allocated daily, to a high quality standard \nBuild strong rapport and relationships with customers, through professional behaviour and customer focused mindset \nRespond to routine enquiries from customers about the technical aspects of the organisation’s products and services\nCompleting all job related paperwork in an accurate and timely manner to ensure correct invoicing to the customer\nTroubleshoot, investigate, and resolve standard technical problems that arise, ensure ongoing customer satisfaction\nDevelop skills and knowledge of the organisation’s products and service\nCarry out assigned tasks and duties in a safe manner, in accordance with instructions and in compliance with the company's safety rules / procedures and with regulations and codes of practice. \nSupport the company’s efforts to reduce accidents / incidents by reporting unsafe actions or conditions and participating in Safety Walks, Safety Audits and 5S events etc. as required.\nWhat we are looking for\nMechanical/Electrical Engineering qualifications \nExperienced multi-skilled engineer \nExperience in mechanical , hydraulic or electrical operations \nExcellent customer focused approach \nStrong problem solver\nQuality orientated \nFlexibility and adaptability \nSelf-starter, enthusiasm and drive \nProven ability to develop and manage customer relationships\nDriving licence required\nWhat we offer\nWe offer you a position in a global organisation where you are challenged with interesting and diverse tasks. These tasks will provide a great opportunity for you to grow professionally.\nReady to apply?\nClick on the apply button below to send in your application in English. Applications will be reviewed on a rolling basis.\nPlease note that the process for this position is coordinated by our Recruitment team part of Hiab Business Services based in Bulgaria.\nWe Are Hiab \nHiab (Nasdaq Helsinki: HIAB) is a leading provider of smart and sustainable on road load-handling solutions, committed to delivering the best customer experience every day with the most engaged people and partners. As the industry pioneer, Hiab continues to make on road load-handling smarter, safer and more sustainable to build a better tomorrow.\nwww.hiabgroup.com","description_format":"text","description_chars":2949,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"},{"name":"Bulgaria","iso":"BG","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Machinery"],"lifecycle":[{"event":"open","at":"2026-11-10T00:42:24Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-11-09T07:32:21+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":25,"reasons":["conf:1","win:early"],"computed_at":"2026-11-10T02:07:23Z"},"pay":null,"html_url":"https://alion.io/job/hiab-field-service-engineer","json_url":"https://alion.io/job/hiab-field-service-engineer.json","meta":{"generated_at":"2026-11-10T02:07:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4981,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":176899},"rest":"https://alion.io/mcp/rest/get_company?id=176899"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhiab-field-service-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhiab-field-service-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhiab-field-service-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hiab-field-service-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhiab-field-service-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3994437}},{"tool":"search_jobs","arguments":{"company":"hiab.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3994437},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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