{"id":2342904,"url":"https://alion.io/job/hiab-product-support-engineer-trainer","title":"Product Support Engineer & Trainer","company":{"id":176899,"name":"Hiab","domain":"hiab.com","url":"https://alion.io/company/hiab","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Education","role_family":"Education","seniority":"middle","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Meppel, Netherlands"],"countries":["NL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":35000,"max_usd":76000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":826},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-28T00:00:00Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-28T03:40:22Z","board_verified":true,"closed_at":null,"days_open":30,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":30},"description":"Hiab is the pioneer in smart and sustainable on road load handling solutions. We believe in more than just work - we believe in making a difference for our customers to building a better tomorrow.\nSay Hi! to your next challenge - explore the opportunity and apply below!\nYour mission\nAre you the technical expert who not only solves complex issues, but also has a passion for sharing knowledge?\nAt Hiab-the global market leader in load handling equipment-we are looking for a Product Support Engineer & Trainer for 40 hours a week. You will be based at our branch in Meppel, the Netherlands.\nAs a Product Support Engineer & Trainer, you form the technical heart of our organization and report directly to the Team Lead Service Support. Your role strikes a great balance between providing high-quality technical support and delivering training sessions.\nKey responsibilities\nSupporting customers, dealers, and service centers with technical inquiries and issues-on-site, over the phone, and via remote support\nAdvising internal departments on the sales and installation/assembly of our cranes and demountable systems\nDeveloping and testing customer-specific solutions, such as custom PLC control systems\nPreparing quotations for modifications or overhauls of cranes and demountables, as well as managing product recalls\nFeedingfield experience back to our manufacturing facilities to drive continuous structural improvements locally and globally\nPlanning, developing, and delivering technical training sessions for employees, managers, and dealers in the Netherlands and Belgium\nCreating work instructions and training documentation\nProviding clear delivery instructions during the handover of HIAB products.\nWhat we are looking for\nRelevant qualification at the Dutch higher vocational (HBO) or upper secondary vocational (MBO level 4) level\nMinimum of 3 years experience in a simialr role\nBroad and in-depth technical knowledge of hydraulics, electronics, PLC technology, vehicle technology, and mechanics\nStrong instructional skills to convey knowledge effectively and enthusiastically\nStrong analytical thinking skills, numerical and cost-conscious insight, and knowledge of business processes\nExcellent skills with PCs, remote support software, and measuring equipment\nFluent/Native Dutch language, both written and verbal and good command of the English language. French language skills are considered an advantage.\nWhat we offer\nAs a part of our Employees First culture, we offer opportunities to grow within a dynamic environment that values flexibility and your well-being. We strive to make things easier, empower you to succeed, and strive for excellence in a positive and inclusive environment.\nOur benefits include\nA challenging position for 36 - 40 hours a week with Meppel as a permanent base\nA competitive salary, depending on your knowledge and experience, within the applicable remuneration matrix\nGood employment conditions according to the Metalektro Collective Labor Agreement, including an excellent pension, travel allowance (or the option of a lease car) and collective health insurance\nA pleasant work-life balance with 27 vacation days and 13 ADV days\nThe possibility to work from home 1 day a week (under conditions)\nGrowth and training opportunities within an international, financially healthy market leader.\nReady to apply?\nClick on the apply button below to send in your application. Applications will be reviewed on a rolling basis.\nWe Are Hiab \nHiab (Nasdaq Helsinki: HIAB) is a leading provider of smart and sustainable on road load-handling solutions, committed to delivering the best customer experience every day with the most engaged people and partners. As the industry pioneer, Hiab continues to make on road load-handling smarter, safer and more sustainable to build a better tomorrow.\n www.hiabgroup.com","description_format":"text","description_chars":3844,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Dutch","level":"Proficiency (C2)","optional":false},{"language":"French","level":"All levels","optional":true},{"language":"English","level":"All levels","optional":false}]},"benefits":["Health insurance"],"hiring_locations":[{"name":"Netherlands","iso":"NL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-12T11:40:45Z"}],"visa":[],"liveness":{"score":38,"band":"fade","label":"Fading","p_open":1,"p_active":0.684,"p_room":0.55,"age_days":29,"expected_fill_days":22,"reasons":["conf:10","velocity","win:tail"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/hiab-product-support-engineer-trainer","json_url":"https://alion.io/job/hiab-product-support-engineer-trainer.json","meta":{"generated_at":"2026-10-28T03:59:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5283,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":176899},"rest":"https://alion.io/mcp/rest/get_company?id=176899"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhiab-product-support-engineer-trainer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhiab-product-support-engineer-trainer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhiab-product-support-engineer-trainer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hiab-product-support-engineer-trainer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhiab-product-support-engineer-trainer"}]}