{"id":2119594,"url":"https://alion.io/job/hibob-account-manager-smb-2","title":"Account Manager - SMB","company":{"id":49158,"name":"HiBob","domain":"hibob.com","url":"https://alion.io/company/hibob","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"HiBob","truth_index":{"grade":"B","score":75,"open_postings":9,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":35,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":54000,"max_usd":125000,"period":"year","method":"role_country_seniority_unknown","sample_n":552},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-09-17T08:29:25Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-26T17:15:58Z","board_verified":true,"closed_at":null,"days_open":39,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":39},"description":"About UsHiBob is a dynamic HR technology company revolutionising how modern businesses manage and engage their workforces. Since our inception in 2015, we've experienced remarkable growth, now serving over 4,000 companies and more than 1 million active users worldwide.\nOur innovative platform, Bob, is designed to streamline HR & Payroll processes and enhance employee experiences, making it the preferred choice for modern, people first organisations. In September 2023, we secured an additional $150 million in funding, elevating our valuation to $2.7 billion and underscoring our position as a leader in the HR tech industry.\nAt HiBob, we are committed to fostering an exceptional workplace culture for our employees, known as \"Bobbers.\" Our team of over 1,000 professionals spans seven global offices, all dedicated to driving innovation and delivering cutting-edge solutions that empower businesses to adapt and thrive in the evolving world of work.\nJoin us on our exciting growth journey as we continue to revolutionise HR technology and help businesses build exceptional workplaces.\nAbout the Role\nWe’re looking for a driven and dynamic sales professional to join our team as an SMB Account Manager, specialising in upsell opportunities within our existing client base. This role is perfect for someone who thrives on building strong relationships, executing growth opportunities, and delivering exceptional results. As an SMB Account Manager at HiBob, you’ll play a pivotal role in expanding our footprint within client organisations by strategically positioning the value of our suite of products.\nYou’ll collaborate with Customer Success Managers and Renewal Managers to ensure a seamless client experience, with a primary focus of unlocking revenue potential and driving client success through consultative selling. If you’re passionate about achieving growth through strategic sales, skilled in navigating complex deals, and motivated by exceeding targets, this is the role for you.\nResponsabilidades\nRevenue Growth: Identify upsell opportunities, delivering new ARR within existing accounts.\nStrategic Sales Execution: Leverage the MEDDPICC framework to manage complex sales cycles and close deals effectively.\nRelationship Management: Build strong, consultative relationships with clients to deeply understand their goals and position HiBob solutions as integral to their success.\nCollaboration: Work closely with Customer Success, Renewal Managers and Sales Engineers to align on client needs and identify growth opportunities\nPipeline Management: Proactively build, manage, and forecast a robust pipeline of opportunities within assigned accounts.\nTarget Achievement: Consistently meet or exceed revenue targets and KPIs related to upsell.\nRequisitos\nSales Expertise: Proven track record in delivering revenue through upselling in a SaaS or B2B environment.\nMEDDPICC Mastery: Hands-on experience using the MEDDPICC framework to navigate and close complex sales cycles.\n360 Sales Experience: Preferably experience in both new business acquisition and managing existing accounts.\nData-Driven and Goal-Oriented: Ability to forecast accurately, analyse performance, and hit targets.\nStakeholder Collaboration: Strong interpersonal skills to partner effectively with Customer Success and Renewal teams.\nConsultative Approach: Exceptional ability to uncover client’s pain points and align their needs with product offerings, ensuring value-driven sales.\nExperience and Skills\nExperience managing an EMEA book of business with KPIs centered on expansions: upsells\nMEDDPICC experience is a must have (preferably MEDDPICC certified)\nExperience accurately forecasting and achieving revenue targets in a SaaS or similar environment\nFamiliarity with Salesforce\nExperience selling HR technology and conducting value-led product demonstrations\nBeneficios\nCome and Be Yourself with Us!Being a Bobber means bringing your whole self to work - whether you're bubbly, shy, funny, bold, or something in between. We want you to feel confident to do your best work here.\nPerks and Benefits\nHiBob is a village filled with amazing people and we’re especially proud of that. It’s a place where Bobbers can be themselves. We’re about fun, dreams, hopes and ambition, just as much as we are about precision, growth, and top performance. Becoming a Bobber means you’ll receive competitive compensation, benefits, and pre-IPO equity alongside all of this:\nCompany share options plan - every employee can eventually become a shareholder\nCash allowance for health insurance & wellbeing\nAnnual vision allowance\nAnnual UnMind subscription with wellness benefits including coaching and therapy sessions\nTravel support (cycle scheme and season ticket loans)\nHybrid working from day 1\nWork from home allowance - to get your home office set up!\nTemporary remote work from anywhere in the world for up to 2 months per year (after 6 months of employment)\nBob balance days - Enjoy a company-wide long weekend at the beginning of each quarter\n2 Social Impact days per year for volunteering\nAwesome employee referral program- $2,500 for each successful referral with an additional ambassador programme\nPension scheme auto-enrolment from day 1\nFun company and team social events (locally and virtually with our global teams)\nWe love birthdays - take the day off and receive a special gift\nBelonging at HiBob\nOur success depends on our people, and we want HiBob to be a workplace where everyone can feel a sense of belonging and thrive, so we’re committed to being proactive at all levels so that our workforce reflects the communities in which we live, work, and hire.\nWe are open to all talent. All qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class*(*US only).\nPlease contact us if you’d like to discuss any adjustments to our process which might help you demonstrate your strengths and capabilities. We want you to bring the best of you. You can email  or speak to the recruiter when they arrange a call with you.\nWe will ask you to share some voluntary personal information as you apply. We want to have an opportunity to consider a diverse pool of qualified candidates. This information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. Hiring Managers do not have access to this information, and we will treat your information confidentially.","description_format":"text","description_chars":6746,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Growth opportunities","Health insurance","Home office","Hybrid work","Stock options"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Professional Services","Creative Agencies","Human Resources"],"lifecycle":[{"event":"open","at":"2026-10-08T23:52:17Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker, Senior or Specialist Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker; Global Business Mobility: Senior or Specialist Worker","cap_exempt":false,"checked_at":"2026-10-24T06:24:00+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":35,"band":"fade","label":"Fading","p_open":1,"p_active":0.643,"p_room":0.55,"age_days":38,"expected_fill_days":35,"reasons":["conf:2","velocity","win:tail"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/hibob-account-manager-smb-2","json_url":"https://alion.io/job/hibob-account-manager-smb-2.json","meta":{"generated_at":"2026-10-26T17:47:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23845,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":49158},"rest":"https://alion.io/mcp/rest/get_company?id=49158"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhibob-account-manager-smb-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhibob-account-manager-smb-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhibob-account-manager-smb-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hibob-account-manager-smb-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhibob-account-manager-smb-2"}]}