{"id":3171263,"url":"https://alion.io/job/hiboo-alternance-csm","title":"Alternance CSM","company":{"id":2261390,"name":"Hiboo","domain":"hiboo.io","url":"https://alion.io/company/hiboo-io","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Welcome to the Jungle","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"internship","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Paris, France"],"countries":["FR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":75000,"period":"year","method":"role_country_seniority_unknown","sample_n":108},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-23T15:17:52Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-28T13:28:10Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Rejoins une entreprise en pleine croissance, engagée dans la durabilité. En tant qu'alternant CSM, tu accompagneras les clients au quotidien, contribuera à l'adoption et à la satisfaction, et aideras l'équipe à mieux fonctionner à l'échelle. Tu auras l'opportunité d'apprendre un métier de terrain, d'être accompagné par des profils expérimentés, et d'avoir un impact visible dans un environnement entrepreneurial.\nMissions\nAccompagner les clients au quotidien, faire progresser l’adoption et la satisfaction.\nContribuer à la croissance du revenu et aider l’équipe à mieux fonctionner à l’échelle.\nComprendre tout le parcours client et avoir un impact visible.\nProfil recherché\n* Tu aimes comprendre les personnes et les problèmes qu’elles rencontrent* Tu communiques clairement, à l’écrit comme à l’oral, et tu sais t'adapter à ton interlocuteur\n* Tu es organisé·e et rigoureux·se dans le suivi de plusieurs demandes\n* Tu prends des initiatives, tout en sachant demander de l’aide quand c’est nécessaire\n* Tu es curieux·se des outils numériques, des produits SaaS et de la façon dont les entreprises travaillent\n* Tu as envie de comprendre les besoins clients en profondeur, pas seulement de répondre vite\n* Tu es à l'aise en anglais\nUne première expérience en relation client, support, vente ou accompagnement est un plus, mais **pas un prérequis**.","description_format":"text","description_chars":1351,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"France","iso":"FR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Fleet Management","Online Rental Platforms"],"lifecycle":[{"event":"open","at":"2026-10-23T18:36:36Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":4,"expected_fill_days":27,"reasons":["conf:1","win:early"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/hiboo-alternance-csm","json_url":"https://alion.io/job/hiboo-alternance-csm.json","meta":{"generated_at":"2026-10-28T16:43:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22701,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2261390},"rest":"https://alion.io/mcp/rest/get_company?id=2261390"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhiboo-alternance-csm"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhiboo-alternance-csm"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhiboo-alternance-csm"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hiboo-alternance-csm\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhiboo-alternance-csm"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3171263}},{"tool":"search_jobs","arguments":{"company":"hiboo.io","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3171263},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}