Data Services Internship - Summer 2027

Compensation Type

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location

Highgate Corporate Offices Irving, TX

Overview

Join Highgate this summer for an exciting opportunity with our Data Services - Information Technology team as a Data Services Intern!

Our 2027 Data Services Internship gives you the opportunity to explore how data supports decision-making across the hospitality industry. You’ll work alongside experienced Data Services professionals, gain exposure to real-world data analysis, reporting, and data quality initiatives, and work with data related to booking patterns, customer feedback, operational metrics, and other aspects of the business. You’ll begin developing the technical and analytical skills that help optimize hotel operations, support business decisions, and enhance the guest experience. Our internship begins in June and is based at our Corporate Offices in Irving, TX.

Responsibilities

• Data Management & Reporting o Assist with data collection, cleansing, and validation to maintain data quality.o Work with team members to develop, update, and streamline dashboards and reports.o Ensure data consistency across various systems (e.g., PMS, CRM, Booking Engines).
• Data Analysis o Use data visualization tools (e.g. Power BI) to create clear and actionable insights for teams across the organization.o Support predictive analytics projects to forecast demand, enhance inventory management, and optimize pricing strategies.
• Cross-Functional Collaboration o Collaborate with marketing, operations, finance, and revenue management teams to understand data needs and gather requirements.o Assist in training hotel staff on data tools and interpreting data insights for operational efficiency.
• Data Security & Compliance o Help ensure data handling procedures comply with relevant privacy laws and corporatepolicies.o Support the team in monitoring data access, security protocols, and adherence to bestpractices.

Qualifications

• Enrolled in Bachelor’s or Master’s program in Data Science, Computer Science, Statistics, Hospitality Management, or a related field.
• Minimum Junior status.
• Proficient in SQL and familiar with data visualization tools (Tableau, Power BI).
• Basic understanding of Excel, Python, or R for data manipulation.
• Knowledge of database management and data warehouse concepts.
• Detail-oriented, analytical mindset, and strong problem-solving skills.
• Ability to communicate complex data insights to non-technical stakeholders.
• Ability to multi-task in a high-paced environment.
• Demonstrated communication, interpersonal and teamwork skills.
• Ability to participate in a summer internship program of 10 weeks (June-August).
• You must reside in Dallas, TX during the internship and work onsite in Irving, TX.
• Salary - $20/hour for 40-hour week, with a duration of 10 weeks.

Benefits

We are pleased to offer a comprehensive and competitive benefits package designed to support your health, well-being, and financial future.

• Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance401(k) Retirement Plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave (provided in accordance with applicable law)
• Employee assistance program (EAP)
• Educational opportunities / Tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

For Employees Based in Washington:

• 8 paid holidays per year
• Up to 20 days of paid vacation per year, based on classification and length of service
• Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next.

For Employees Based in Colorado:

• 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year
• Up to 20 days of paid vacation per year, based on classification and length of service
• 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked.

For Employees Based in California:

• 8 paid holidays per year
• Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO.
• Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next.

Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable.

Posting Date

This job opening was posted on [insert date] and will remain open for at least 75 days.