{"id":2695733,"url":"https://alion.io/job/highgate-group-sales-manager-3","title":"Group Sales Manager","company":{"id":1901308,"name":"Highgate","domain":"highgate.com","url":"https://alion.io/company/highgate-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":{"grade":"A","score":100,"open_postings":5,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":10,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Miami, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":78000,"max_usd":164000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3797},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-16T10:01:53Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-17T16:05:05Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Compensation Type\nYearlyHighgate Hotels\nHighgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.\nWith a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.\nWith an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com\nLocation\nInspired by the human condition in its many forms, E11EVEN Club Hotel & Residences were created to promote an exclusive, personal and self-curated way of being. At the Residences, choice surrounds you all day long.\nWhether you jetset or prefer to reset, these residences offer moments and experiences that speak to each individual’s taste and preference. Located within the creative and thriving metropolis of Miami, E11even Club Hotel & Residences perfectly reflect the vibrancy of its surroundings, people and culture.\nSo reimagine yourself here and get to the essence of what living your way, is truly all about.\nOverview\nThe Group Sales Manager plays a key role in driving revenue and positioning E11EVEN Hotel & Residences as a premier destination for group business, celebrations, and high-profile events. This role is responsible for actively soliciting, developing, and maintaining relationships within assigned market segments while becoming deeply familiar with all accounts in their territory. The Group Sales Manager is a confident, relationship-driven seller who thrives in a fast-paced, entertainment-forward environment and excels at prospecting, negotiating, and closing group business that aligns with the hotel’s dynamic brand and revenue goals. With a strong focus on outbound sales, strategic account management, and personalized service, this role directly contributes to maximizing hotel revenues while delivering unforgettable group experiences that are unmistakably E11EVEN.Responsibilities\nConsistently drives group revenue by meeting or exceeding established sales goals and performance targets.\nOwns assigned market segments by prospecting, qualifying, and closing group business that aligns with the elevated E11EVEN brand.\nManages sales activity within the established sales expense budget while maximizing overall revenue impact.\nInitiates, tracks, and follows up on all sales leads to ensure opportunities are converted into confirmed business.\nMaintains an active and strategic sales solicitation program that keeps E11EVEN top of mind within the group marketplace.\nMonitors production of top accounts, evaluates market trends, and adjusts sales strategies to maximize performance.\nBuilds and sustains strong relationships with existing accounts through consistent contact based on the Account Coverage Program.\nAchieves or exceeds sales solicitation call goals as assigned by the Director of Sales.\nCreates memorable client experiences by hosting site inspections, property tours, entertainment, and client engagements that showcase the E11EVEN lifestyle.\nDelivers polished, engaging, and professional site inspections that highlight the hotel’s unique features, energy, and group offerings.\nSupports the execution of special promotions, sales blitzes, and targeted initiatives designed to drive group demand.\nPrepares and submits all required sales reports accurately and within established timelines.\nDemonstrates strong knowledge of Highgate sales policies, procedures, and selling techniques with a focus on maximizing occupancy and Average Daily Rate (ADR).\nLeverages the hotel’s sales and CRM systems to enter and manage business, generate reports, block space, and maintain account profiles.\nServes as the primary onsite point of contact for group clients to ensure a seamless experience from booking through arrival.\nAdheres to Prime Selling Time (PST) standards to ensure consistent outbound sales productivity.\nExpands brand visibility and generates new business through active participation in community events, professional associations, and industry networking opportunities.\nReviews meeting planner feedback with the Director of Sales and ensures timely follow-up on service opportunities and improvements, the brand by entertaining clients in a manner consistent with E11EVEN’s bold, luxury, and lifestyle-driven identity.\nResponds promptly and strategically to inquiries as part of the Inquiry Day Program to maximize conversion.\nQualifications\nA minimum of five years of progressive sales experience is required, including at least three years in a leadership or managerial role within high-performance, revenue-driven environments.\nProven experience within a hotel, resort, or luxury lifestyle hospitality brand is strongly preferred.\nHands-on exposure to entertainment-forward, nightlife-adjacent, or destination properties is highly desired and critical to success in the E11EVEN ecosystem.\nCollege coursework in Business, Hospitality Management, Marketing, or a related field is beneficial. A high school diploma or equivalent is required.\nStrong technical proficiency in Windows-based systems and company-approved spreadsheets and word-processing applications is required.\nExceptional verbal and written communication skills are essential, paired with the presence, polish, and confidence to engage high-profile clients, senior leadership, and VIP guests.\nA refined ability to listen, read the room, anticipate needs, and clearly articulate value-driven solutions is required.\nThe ability to multitask, prioritize, and perform at an elite level in a fast-paced, high-energy, nightlife-influenced environment is essential.\nEvery interaction with guests, clients, and colleagues must reflect a luxury service mindset, elevated confidence, and brand-forward professionalism.\nAttendance at all required hotel meetings, trainings, and brand activations is expected.\nConsistent and reliable attendance in compliance with Highgate Hotel Standards is required, with flexibility to support the rhythm and demands of a lifestyle property.\nA polished, professional appearance and elevated grooming standards must be maintained at all times, reflective of a bold luxury lifestyle brand.\nStrict adherence to Highgate policies, procedures, and safety standards is required to ensure seamless and sophisticated hotel operations.\nA results-obsessed mindset is essential, with the ability to identify productivity gaps, seize opportunities, and help implement impactful solutions.\nAdvanced problem-solving skills are required, including the ability to anticipate challenges, pivot quickly, and deliver confident resolutions.\nThe ability to analyze, interpret, and leverage complex sales data and market intelligence is required to drive informed decision-making.\nAbsolute discretion and confidentiality must be maintained when handling sensitive business, client, and revenue information.\nBenefits\nWe are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future.\nMedical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance401(k) Retirement Plan with employer matching contributions\nPaid holidays\nPaid vacation\nPaid sick leave (provided in accordance with applicable law)\nEmployee assistance program (EAP)\nEducational opportunities / Tuition reimbursement\nPaid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law\nFor Employees Based in Washington:\n8 paid holidays per year\nUp to 20 days of paid vacation per year, based on classification and length of service\nPaid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next.\nFor Employees Based in Colorado:\n8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year\nUp to 20 days of paid vacation per year, based on classification and length of service\n6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked.\nFor Employees Based in California:\n8 paid holidays per year\nUp to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO.\nPaid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next.\nPlease note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable.\n**The above-referenced benefits do not apply to part-time positions\nPosting Date\nThis job opening was posted on 9/28/2026 and will remain open for at least 75 days.","description_format":"text","description_chars":10197,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":3,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[{"language":"Polish","level":"All levels","optional":false}]},"benefits":["Dental insurance","Health insurance","Life insurance","Retirement plans","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate Investment","Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-16T10:01:53Z"}],"visa":[],"liveness":{"score":99,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.993,"p_room":1,"age_days":0,"expected_fill_days":10,"reasons":["conf:3","wave","velocity","win:early","comp:brand"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/highgate-group-sales-manager-3","json_url":"https://alion.io/job/highgate-group-sales-manager-3.json","meta":{"generated_at":"2026-10-17T18:37:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1487,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1901308},"rest":"https://alion.io/mcp/rest/get_company?id=1901308"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhighgate-group-sales-manager-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhighgate-group-sales-manager-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhighgate-group-sales-manager-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/highgate-group-sales-manager-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhighgate-group-sales-manager-3"}]}