{"id":4139673,"url":"https://alion.io/job/highgate-housekeeping-supervisor-19","title":"Housekeeping Supervisor","company":{"id":1901308,"name":"Highgate","domain":"highgate.com","url":"https://alion.io/company/highgate-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":{"grade":"A","score":100,"open_postings":14,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":14,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chandler, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-12T04:57:16Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T04:57:16Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Compensation Type\nHourlyHighgate Hotels\nHighgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com\nLocation\nResidence Inn Chandler\n200 N. Federal StreetChandler, AZ 85226Overview\nThe Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections, as well as assuming all Housekeeping Manager functions in his/her absence.\nResponsibilities\nInspect Room Attendant’s work performance within assigned section on a daily basis to ensure the standards and productivity levels are being met and maintained.\nIn the absence of the Housekeeping Manager or Assistant Housekeeping Manager, inspect all V.I.P. rooms and report their availability to the Front Office, according to hotel standards.\nOversee the closing of the floors at the end of the day, ensuring the Room Attendants’ carts are clean and restocked.\nEnsure records of daily assignments are completed, signed off and turned into the Housekeeping Office on time.\nMaintain key control.\nHandle items for \"Lost and Found\" according to the standards.\nMonitor cleanliness and orderliness of Room Attendants’ carts, linen closets, control closets, stairways and landings.\nOversee the daily assignment of duties, ensuring Room Attendants and House Attendants carry a work assignment.\nCarry an active pager/radio to maintain contact with the Front Office and/or Engineering throughout the shift.\nReport on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Guest Services Manager, according to standards.\nInitiate work orders for repairs and maintenance and forward to Engineering. Follow through on each work order until completed.\nAssist with training of Housekeeping staff.\nMay be required to clean rooms as business needs dictate.\nEnsure completion of cleaning projects on a biannual basis.\nEnsure overall guest satisfaction.\nQualifications\nHigh School diploma or equivalent required. College course work in related field helpful.\nAt least two to three years of progressive experience in a hotel or related field preferred.\nPrevious supervisory responsibility preferred.\nAbility to stand during entire shift.\nMust be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.\nBenefits\nHighgate offers the following benefits package for this position:\nMedical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance\n401(k) Retirement Plan with employer matching contributions\nPaid holidays\nPaid vacation\nPaid sick leave (provided in accordance with applicable law)\nEmployee assistance program (EAP)\nTuition reimbursement\nPaid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law\n Please click here for additional benefit details for the states of Washington, Colorado, and California.\nPosting Date\nThis job opening was posted on [11-11-26] and will remain open for at least 14 days.","description_format":"text","description_chars":4028,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Health insurance","Life insurance","Retirement plans","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate Investment","Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-11-12T04:57:16Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":15,"reasons":["conf:2","win:early","comp:junior,brand"],"computed_at":"2026-11-12T07:05:56Z"},"pay":null,"html_url":"https://alion.io/job/highgate-housekeeping-supervisor-19","json_url":"https://alion.io/job/highgate-housekeeping-supervisor-19.json","meta":{"generated_at":"2026-11-12T07:05:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14128,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1901308},"rest":"https://alion.io/mcp/rest/get_company?id=1901308"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhighgate-housekeeping-supervisor-19"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhighgate-housekeeping-supervisor-19"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhighgate-housekeeping-supervisor-19"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/highgate-housekeeping-supervisor-19\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhighgate-housekeeping-supervisor-19"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4139673}},{"tool":"search_jobs","arguments":{"company":"highgate.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4139673},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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