{"id":3945723,"url":"https://alion.io/job/highgate-hr-coordinator","title":"HR Coordinator","company":{"id":1901308,"name":"Highgate","domain":"highgate.com","url":"https://alion.io/company/highgate-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":{"grade":"A","score":100,"open_postings":14,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":14,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Miami, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-08T19:59:15Z","employer_posted_date":"2026-11-08","last_verified_at":"2026-11-09T18:56:38Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Compensation Type\nHourlyHighgate Hotels\nHighgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com\nLocation\nInspired by the human condition in its many forms, E11EVEN Club Hotel & Residences were created to promote an exclusive, personal and self-curated way of being. At the Residences, choice surrounds you all day long.\nWhether you jetset or prefer to reset, these residences offer moments and experiences that speak to each individual’s taste and preference. Located within the creative and thriving metropolis of Miami, E11even Club Hotel & Residences perfectly reflect the vibrancy of its surroundings, people and culture.\nSo reimagine yourself here and get to the essence of what living your way, is truly all about.\nOverview\nSupport the overall operation of both the Executive Office & Human Resource Department in daily administrative functions. Assist the General Manager and Director of Human Resources with key responsibilities for both offices, which includes new hire administration, employee relations, training and communications with both hotel departments and Highgate corporate offices.\nResponsibilities\nSupport the employment process including applicant screening, determining eligibility for employment, conducting reference checks and verifying paperwork for accuracy.\nRefer potential new-hires to department managers when appropriate for interviews.\nAssist with department outgoing correspondence and memorandums as needed.\nMaintain all logs (new hire, termination, transfers, department meetings, turnover reports) daily by period and prepare reports in a timely, accurate manner.\nAssist with all benefit administration including group health insurance, vacation, sick, person, leave of absence, jury duty pay, retirement plan. Ensure all policies and procedures are followed and all completed forms to be accurate with timely submission. \nAssist with coordination of all other new hire pre-employment steps, including drug testing; reference checks, etc., to ensure compliance with all Company policies and procedures.\nRespond to all interviewed applicants via telephone or letter within required time frame.\nAssist with completion of appropriate paperwork for new hires, terminations, payroll action forms and employee status changes on a daily basis and in a timely, accurate manner. \nAssist with New Hire Orientation: Help administer overview of benefits to new associates.Explain elements of various benefits to associates as required and assist with enrollment and claims processing.\nPresent overview of Highgate Handbook with complete knowledge of all policies and procedures\nNotify all managers of monthly reviews, prepare payroll action forms and track all completed reviews to ensure reviews are given in a timely manner. \nAssist the HR department in maintaining accurate employee records. \nAssist with OSHA, Workers Compensation, and Unemployment Claims responsibilities for hotel. \nAssist with HR reception area duties: greeting associates, managers and potential new hires. Direct to appropriate manager if necessary.\nAssist in the production of Employee newsletter. \nMaintain associate's files and ensure that filing is completed at the end of each week.\nAssist with Associate Employee Relations Events.\nEnsure compliance of the Immigration Reform and Control Act for all employees. \nMaintain inventory of office and benefit supplies on a regular basis. Complete purchase orders needed to replenish such supplies.\nKeep employee bulletin boards current, post memos, pictures of employee events, loss prevention materials.\nDistribute paychecks as needed and ensure completed signature pages are collected complete from each department.\nAssist with other special hotel projects as needed.\nProvide GM with administrative support through scheduling of key appointments, coordinating in-house meetings & agendas, while assisting with all associate events.\nAssist the GM & hotel with Social Media management, including but not limited to: timely responses to twitter, on-line reviews, Facebook, Flicker, Yelp, Google+ and any other on-line channel open to the hotel’s guests and clients\nTake the lead on web presence management, with Hyatt Brand Analytics and Micros Interactive our on-line website management vendor, insuring timely follow-up on website updates; these include updates, menus, promos and special calendar events\nAssist with daily Medalia tracking and reporting out daily results. Ensure timely follow-up from department heads on guest issues\nAssist with administration and management of hotel programs such as MOD, Lobby Ambassador, Zone management and ensure timely follow-up and communication on all facets of each from scheduling to reporting and execution\nSupport upward, timely communication to Highgate corporate offices and senior leadership and ensure compliance with daily, weekly and monthly deliverables.\nAssist with weekly coordination of our Gold Passport Reception and assist with invite printing for in-house VIP’s\nAssist with and ensure timely follow-up on all in-house guest communication and requests from within the hotel’s guestrooms and present a response to the guest confirming receipt of their request.\nAssist with timely follow-up to incoming guest correspondence received through the hotel’s general mailbox and forward to all departments as deemed necessary for their follow-up\nIn absence of the GM, coordinate and follow-up on all corporate office requests and assist finance as needed on reporting requirements and deadlines\nAssist other departments on an as need basis when guest influx dictates.\nQualifications\nAssociates or Bachelor’s Degree in Human Resources or equivalent 1- 3 years work experience.\nAt least one year Hotel or Human Resource related work experience.\nLong hours sometimes required.\nLight work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.\nMaintain a warm and friendly demeanor at all times.\nMust be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.\nMust be effective at listening to, understanding, and clarifying concerns raised by employees and guests.\nMust be able to multitask and prioritize departmental functions to meet deadlines.\nApproach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.\nAttend all hotel required meetings and trainings.\nMaintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.\nMaintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.\nComply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.\nMaximize efforts towards productivity, identify problem areas and assist in implementing solutions.\nMust be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.\nMust be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.\nMust be able to cross-train in other hotel related areas.\nMust be able to maintain confidentiality of information.\nMust be able to show initiative, including anticipating guest or operational needs.\nPerform other duties as requested by management.\nMust have basic PC knowledge, minimum typing speed of 35wpm, ability to write and communicate professionally, bi-lingual fluency a plus. \nMust be hospitality oriented, and possess the ability to work under pressure. \nAbility to work effectively under time constraints and deadlines.\nLeadership skills to motivate and develop staff and to ensure accomplishment of goals.\nAble to set priorities, plan, organize, and delegate.\nShould possess the ability to complete multiple tasks simultaneously.\nBenefits\nWe are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future.\nMedical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance401(k) Retirement Plan with employer matching contributions\nPaid holidays\nPaid vacation\nPaid sick leave (provided in accordance with applicable law)\nEmployee assistance program (EAP)\nEducational opportunities / Tuition reimbursement\nPaid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law\nFor Employees Based in Washington:\n8 paid holidays per year\nUp to 20 days of paid vacation per year, based on classification and length of service\nPaid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next.\nFor Employees Based in Colorado:\n8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year\nUp to 20 days of paid vacation per year, based on classification and length of service\n6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked.\nFor Employees Based in California:\n8 paid holidays per year\nUp to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO.\nPaid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next.\nPlease note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable.\n**The above-referenced benefits do not apply to part-time positions\nPosting Date\nThis job opening was posted on 11/8/2026 and will remain open for at least 60 days.","description_format":"text","description_chars":11653,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Health insurance","Life insurance","Retirement plans","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate Investment","Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-11-08T19:59:15Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":14,"reasons":["conf:1","win:early","comp:junior,brand"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/highgate-hr-coordinator","json_url":"https://alion.io/job/highgate-hr-coordinator.json","meta":{"generated_at":"2026-11-09T19:22:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5110,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1901308},"rest":"https://alion.io/mcp/rest/get_company?id=1901308"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhighgate-hr-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhighgate-hr-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhighgate-hr-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/highgate-hr-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhighgate-hr-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3945723}},{"tool":"search_jobs","arguments":{"company":"highgate.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3945723},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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