{"id":4040930,"url":"https://alion.io/job/highgate-massage-therapist-6","title":"Massage Therapist","company":{"id":1901308,"name":"Highgate","domain":"highgate.com","url":"https://alion.io/company/highgate-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":{"grade":"A","score":100,"open_postings":14,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":15,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lahaina, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-10T22:09:45Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-12T10:26:03Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Compensation Type\nHourlyHighgate Hotels\nHighgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.\nWith a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.\nWith an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com\nOverview\nThe Massage-Body-Hydro Therapist is responsible for providing quality professional service in the administration of massage therapy, body treatments and hydrotherapy treatments to guests of the Spa.\nResponsibilities\nPhysical Requirements:\nFlexible and long hours sometimes required.\nMedium work - Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.\nGeneral Requirements:\nMust be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.\nMust be effective at listening to, understanding, and clarifying concerns raised by employees and guests.\nMust be able to multitask and prioritize departmental functions to meet deadlines.\nApproach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.\nAttend all hotel required meetings and trainings.\nMaintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.\nMaintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.\nComply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.\nMaximize efforts towards productivity, identify problem areas and assist in implementing solutions.\nMust be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.\nMust be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.\nMust be able to cross-train in other hotel related areas.\nMust be able to maintain confidentiality of information.\nMust be able to show initiative, including anticipating guest or operational needs.\nPerform other duties as requested by management.\nMaintain a friendly and warm demeanor at all times.\nHygiene is key in this environment due to the close proximity of working with the clients. At no time is cigarette smoke allowed to be on the hands, clothes or breath of a spa employee during a shift.\nFundamental Requirements:\nEmployees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.\nMust be able to perform various types of massage; i.e. Swedish, Sports, Shiatsu, deep tissue, Reflexology, etc.\nMust be proficient in all components of massage therapy; i.e. anatomy, physiology, medical terminology, etc.\nMust be proficient in a variety of body and hydrotherapy treatments; i.e. exfoliation, masks, wraps, etc.\nMonitor and maintain the cleanliness and orderliness of the facilities including ensuring facility/amenities are in proper working order.\nPrepare treatment rooms, clean after each treatment, and maintain inventory levels of linens and supplies.\nProvide Spa tours as necessary.\nPromote and sell Spa approved facial and body products using prescription pad.\nCheck appointment schedule and print daily activities as required as well as complete daily reports.\nEnsure inventory control through proper usage of products.\nMaintain passing scores on treatment inspections.\nMaintain current licenses and certifications as required.\nAssist with front desk or locker room functions, as necessary.\nPay to include $16/hr + Tips\nQualifications\nJob Requirements:\nHawaii State Massage License\n2-3 days/week, specifically weekends\nEducation and Experience:\nHigh School diploma or equivalent required.\nMinimum of 1000 hours of education or massage history required.\nLicense or certification from accredited school of massage/body work required.\nCurrent City license required.\nMust be nationally certified with the NCBTMB or AOMBTA.\n2-years experience in massage therapy preferred.\n1-year spa experience preferred.\nKnowledge of additional therapies desired.\nBi-lingual preferred.\nCPR Certification desired.\nBenefits\nHighgate offers the following benefits package for this position:\nMedical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance\n401(k) Retirement Plan with employer matching contributions\nPaid holidays\nPaid vacation\nPaid sick leave (provided in accordance with applicable law)\nEmployee assistance program (EAP)\nTuition reimbursement\nPaid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law\n Please click here for additional benefit details for the states of Washington, Colorado, and California.\nPosting Date\nThis job opening was posted on 11/05/2026 and will remain open for at least 75 days.","description_format":"text","description_chars":5798,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Health insurance","Life 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