{"id":2695783,"url":"https://alion.io/job/highgate-resort-manager","title":"Resort Manager","company":{"id":1901308,"name":"Highgate","domain":"highgate.com","url":"https://alion.io/company/highgate-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":{"grade":"A","score":100,"open_postings":5,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":12,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Paradise Valley, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":56000,"max_usd":100000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":227},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-16T10:01:53Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-22T10:54:33Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Compensation Type\nYearlyHighgate Hotels\nHighgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.\nWith a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.\nWith an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com\nLocation\nAn authentic Arizona experience awaits at the Kimpton Miralina Resort, where 40 lush acres and 50,000 square feet of flexible event space provide a perfect, palm-lined retreat for family getaways, business meetings and milestone celebrations. Five pools, a full-service salon and day spa, and nearby championship golf set the stage for memorable experiences framed by elegant Spanish Mission-inspired architecture, fragrant gardens filled with desert flowers, and stunning views of Camelback and Mummy Mountain.\nOverview\nThe Resort Manager works directly with the Managing Director and leads the day-to-day operations of the Kimpton Miralina Resort & Villa's to ensure an exceptional luxury guest experience, effective departmental performance, achievement of financial objectives, and compliance with company standards and applicable requirements. The Resort Manager provides strategic and operational oversight of Rooms, Food and Beverage, and Housekeeping; develops and supports department leaders; strengthens owner and guest relationships.\nResponsibilities\nProvide day-to-day leadership and oversight of Rooms, Food and Beverage, and Housekeeping to ensure departments operate effectively, efficiently, and in alignment with resort and company standards. \nLead, coach, develop, and hold Executive Committee and operational leaders accountable for service delivery, departmental performance, employee engagement, and execution of resort priorities. \nCustomarily and regularly direct the work of department leaders and their teams and provide meaningful recommendations regarding hiring, performance management, advancement, discipline, and separation decisions. \nConduct regular property walks and departmental reviews and coordinate corrective action with the appropriate Executive Committee leader. \nEnsure operational compliance with Highgate standards, brand requirements, health and safety practices, and applicable laws and regulations. \nServe as the senior resort leader during the Managing Director absence and provide direction during operational incidents, emergencies, and other business-critical situations. \nSupport the Managing Director with strategic priorities, projects, assignments, and resort-wide initiatives. \nFinancial and Business Performance\nPartner with the Managing Director and department leaders to maximize revenue opportunities while maintaining luxury service and operational standards. \nEnsure operational departments adhere to approved budgets, forecasts, financial controls, labor plans, and expense-management expectations. \nReview departmental and resort financial performance, identify variances and opportunities, and direct timely corrective action. \nEnsure financial reviews, forecasts, business plans, and corporate-directed programs are completed accurately and on schedule. \nCulture and Team Development\nEngage, motivate, empower, and develop the resort’s operational team while leading by example and reinforcing the principles of diversity, equity, and inclusion. \nPromote collaboration and accountability across operating and support departments through strong relationships and open communication. \nIdentify leadership development and succession opportunities and support the growth and retention of high-performing employees. \nReinforce a culture of luxury service, safety, respect, accountability, and continuous improvement. \nQualifications\nMinimum of five (5) years of progressive operations experience within luxury resort properties, including a Rooms Division background & Food & Beverage background. \nMinimum of two (2) years of experience in a comparable senior resort or hotel operations leadership role. \nDemonstrated success developing leaders and teams and achieving luxury service, guest satisfaction, operational, and financial objectives. \nBachelor’s degree in Hospitality Management, Business Administration, or a related field preferred; equivalent relevant experience may be considered. \nStrong working knowledge of resort operations, budgeting, forecasting, profit-and-loss statements, revenue optimization, and expense controls. \nStrong leadership, coaching, communication, presentation, and public-relations skills, with the ability to build high-performing teams and productive stakeholder relationships. \nPassion for luxury hospitality and delivering personalized, refined, and responsive guest service. \nSound business judgment and the ability to analyze operational and financial information, establish priorities, and make timely decisions. \nAbility to maintain regular attendance and work a flexible schedule, including evenings, weekends, and holidays, based on business and operational needs. \nPhysical Requirements :\nRegularly use a computer and keyboard and communicate effectively through speaking, hearing, reading, and writing. \nFrequently sit, stand, and walk throughout indoor and outdoor resort areas; use hands for grasping and fine manipulation; and reach, bend, crouch, kneel, twist, push, and pull as needed. \nLift and/or move up to 10 pounds regularly and up to 25 pounds occasionally; may occasionally assist with items weighing up to 50 pounds. \nInspect guest rooms, public areas, food and beverage outlets, back-of-house areas, grounds, and event spaces, with or without reasonable accommodation. \nBenefits\nWe are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future.\nMedical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance401(k) Retirement Plan with employer matching contributions\nPaid holidays\nPaid vacation\nPaid sick leave (provided in accordance with applicable law)\nEmployee assistance program (EAP)\nEducational opportunities / Tuition reimbursement\nPaid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law\nFor Employees Based in Washington:\n8 paid holidays per year\nUp to 20 days of paid vacation per year, based on classification and length of service\nPaid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next.\nFor Employees Based in Colorado:\n8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year\nUp to 20 days of paid vacation per year, based on classification and length of service\n6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked.\nFor Employees Based in California:\n8 paid holidays per year\nUp to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO.\nPaid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next.\nPlease note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable.\n**The above-referenced benefits do not apply to part-time positions\nPosting Date\nThis job opening was posted on Sept. 10th, 2026 and will remain open for at least 75 days.","description_format":"text","description_chars":9072,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Equity","Flexible schedule","Health insurance","Life insurance","Milestone celebrations","Retirement plans","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate Investment","Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-16T10:01:53Z"}],"visa":[],"liveness":{"score":79,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.875,"p_room":0.9,"age_days":5,"expected_fill_days":12,"reasons":["conf:2","velocity","win:mid","comp:brand"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/highgate-resort-manager","json_url":"https://alion.io/job/highgate-resort-manager.json","meta":{"generated_at":"2026-10-22T11:32:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9504,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1901308},"rest":"https://alion.io/mcp/rest/get_company?id=1901308"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhighgate-resort-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhighgate-resort-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhighgate-resort-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/highgate-resort-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhighgate-resort-manager"}]}