{"id":1736041,"url":"https://alion.io/job/highgate-sales-manager-8","title":"Sales Manager","company":{"id":1901308,"name":"Highgate","domain":"highgate.com","url":"https://alion.io/company/highgate-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Key West, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":46000,"max_usd":98000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2534},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-03T01:07:22Z","employer_posted_date":"2026-10-03","last_verified_at":"2026-10-06T23:50:15Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Compensation Type\nYearlyHighgate Hotels\nHighgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com\nLocation\nWelcome to Key West - more a state of mind than a place. If you’ve been, you know. If not, get ready. There’s nothing quite like it. At the gateway to the island, Blue Flamingo brings bold design, elevated amenities, and vibrant experiences to life. With 245 stylish rooms, two lively pools with luxe cabanas, and two unique dining spots, it’s the perfect blend of playful and refined.\nOverview\nThe Events Services Manager is responsible for the successful planning, coordination, and execution of group events, meetings, conferences, weddings, and special events at The Keys Collection hotels. Serving as the primary liaison between clients and hotel departments following contract execution, this role ensures a seamless experience from the planning stage through event completion while maximizing guest satisfaction, operational efficiency, and revenue opportunities.\nThe ideal candidate is highly organized, guest-focused, and experienced in hospitality event management, with the ability to coordinate multiple events simultaneously while maintaining exceptional service standards.\nCome join our Team at the Keys Collection Hotels on the beautiful Island of Key West including our newly renovated Blue Flamingo Resort Hotel.\nResponsibilities\nFundamental Requirements:\nServe as the primary contact for clients after contracts are finalized by the Sales team. \nConduct planning meetings, site visits, and pre-conference meetings with group organizers. \nDevelop and distribute detailed Banquet Event Orders (BEOs), group resumes, and event specifications. \nCoordinate all aspects of meetings, conferences, weddings, social events, and group activities. \nEnsure all client requirements and expectations are clearly communicated and executed. \nRespond promptly to client inquiries and requests throughout the planning process.\nAct as the liaison between clients and hotel departments, including:Food & Beverage, Banquets, Culinary, Front Office, Housekeeping, and Engineering\n\nLead weekly and daily event meetings to communicate group requirements. \nMonitor event execution to ensure adherence to hotel standards and client expectations. \nConduct event walkthroughs and final reviews with operational teams.\nIdentify and maximize opportunities for additional revenue through:Catering enhancements, group activities, room upgrades, specialty event offerings\n\nMonitor event budgets and ensure accurate billing. \nReview event charges and coordinate with Accounting to ensure timely and accurate invoicing. \nTrack event profitability and contribute to overall departmental revenue goals.\nDeliver exceptional service that reflects The Keys Collection brand. \nProactively address client concerns and resolve issues quickly and professionally. \nEnsure all events are executed with attention to detail and a memorable guest experience. \nMaintain strong relationships with repeat clients and referral partners.\nMaintain accurate event records within the property's sales and catering system.\nFollow up on all turnovers within 24 hours via telephone and within 3 days with written correspondence\nKnow all meeting room and event space setups and capabilities\nKnow all sleeping room configurations and types\nManage existing accounts and follow up with client re-solicitations to capture repeat business\nBe visible on the floor and assist staff as needed during functions\nPlan and execute holiday and special events in conjunction with the Director of Sales & Marketing\nParticipate in required M.O.D. program as scheduled.\nQualifications\nEducation & Experience:\nBachelor's degree in Hospitality Management, Event Management, Business Administration, or related field preferred. \nMinimum of 2-3 years of conference services, catering, event management, or group sales coordination experience. \nResort or full-service hotel experience preferred. \nExperience coordinating meetings, conferences, weddings, and social events.\nExperience with Microsoft Office, Delphi, Opera Cloud preferred\nPhysical requirements:\nAbility to work evenings, weekends and holidays as business levels require\nAbility to stand and walk for extended periods during events\nMedium work Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.\nGeneral Requirements \nMaintain a warm and friendly demeanor at all times. \nMust be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.\nMust be effective at listening to, understanding, and clarifying concerns raised by employees and guests.\nMust be able to multitask and prioritize departmental functions to meet deadlines.\nStrong understanding of hotel operations and banquet services. \nExcellent organizational and project management skills. \nExceptional verbal and written communication abilities. \nAbility to manage multiple events simultaneously in a fast-paced environment. \nStrong problem-solving and decision-making skills. \nAbility to build strong client and team relationships.\nApproach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.\nAttend all hotel required meetings and trainings.\nParticipate in M.O.D. coverage as required.\nMaintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.\nMaintain high standards of personal appearance and grooming, which include wearing nametags.\nComply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.\nMaximize efforts towards productivity, identify problem areas and assist in implementing solutions.\nMust be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.\nMust be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.\nMust be able to maintain confidentiality of information.\nPerform other duties as requested by management. \nBenefits\nWe are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future.\nMedical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance401(k) Retirement Plan with employer matching contributions\nPaid holidays\nPaid vacation\nPaid sick leave (provided in accordance with applicable law)\nEmployee assistance program (EAP)\nEducational opportunities / Tuition reimbursement\nPaid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law\n**The above-referenced benefits do not apply to part-time positions\nPosting Date\nThis job opening was posted on 10.2.2026 and will remain open for at least 75 days.","description_format":"text","description_chars":8015,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Health insurance","Life insurance","Retirement plans","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Professional Services","Real Estate"],"lifecycle":[{"event":"open","at":"2026-10-03T01:07:22Z"}],"visa":[],"liveness":{"score":74,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.825,"p_room":0.9,"age_days":3,"expected_fill_days":5,"reasons":["conf:1","wave","velocity","win:mid","comp:junior,brand"],"computed_at":"2026-10-06T05:45:30Z"},"pay":null,"html_url":"https://alion.io/job/highgate-sales-manager-8","json_url":"https://alion.io/job/highgate-sales-manager-8.json","meta":{"generated_at":"2026-10-07T01:30:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2382,"day_limit":5000,"remaining_today":2618,"minute_limit":60,"resets_at":"2026-10-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1901308},"rest":"https://alion.io/mcp/rest/get_company?id=1901308"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhighgate-sales-manager-8"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhighgate-sales-manager-8"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhighgate-sales-manager-8"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/highgate-sales-manager-8\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhighgate-sales-manager-8"}]}