{"id":2069048,"url":"https://alion.io/job/highlevel-sr-manager-product-design","title":"Sr. Manager, Product Design","company":{"id":3882884,"name":"HighLevel","domain":"highlevel.co","url":"https://alion.io/company/highlevel-3","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Design","role_family":"Design","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_payroll_markers","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":196000,"max":250000,"currency":"USD","period":"year","gross":null,"usd_annual":250000},"salary_estimate":null,"experience_years_min":9,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Claude Code","optional":false},{"name":"Cursor","optional":false}],"status":"live","first_seen_at":"2026-10-08T04:28:44Z","employer_posted_date":null,"last_verified_at":"2026-10-08T04:28:44Z","board_verified":false,"closed_at":null,"days_open":3,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":3},"description":"About UsHighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.\nTo date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently.\nBehind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.\n\nOur People\nWith over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.\n\nOur ImpactEvery month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that.\n\nLearn more about us on our YouTube Channel or Blog Posts\n\nRole overview\nWe are seeking a Senior Manager, Product Design to lead design for HighLevel's core platform experiences, mobile experiences for native platforms and design system team. This role will report to the Senior Director, Product Design and manage approximately 8 product designers across the United States and India.\n\nThis is a craft-driven senior design manager role for someone who can help create a step change in HighLevel's design practice. The ideal candidate brings exceptional aesthetic judgment, visual craft and interaction-design taste, plus the leadership ability to turn those standards into better work from the team.\n\nA major part of this role will be line managing the design system team and helping level up design system strategy and execution, in partnership with the Senior Director, Product Design, who owns the design system as part of their broader portfolio. The goal is not only better internal tooling, but major improvements to the UX/UI our customers experience every day.\n\nHighLevel values velocity, ownership and practical innovation. We are actively adopting AI-assisted production workflows, including tools such as Cursor and Claude Code, and we are looking for design leaders who are curious about new ways of working and eager to help teams get to better results more quickly.\n\nProduct and design scope\nYou will lead design execution and quality across three connected areas:\n\nCore platform experiences that help agencies and SMBs manage customers, work across accounts, navigate the product, configure settings and complete essential business workflows\n\nMobile experiences for native platforms that make HighLevel's most important workflows accessible, focused and effective for customers on the go\n\nDesign system strategy, execution and team practices, including AI-assisted production workflows, that help designers and engineers deliver a vastly better, more consistent customer experience\n\nWhat you will lead\n\nA team of approximately 8 product designers across US and India teams, including coaching, career development, performance management, prioritization and staffing\n\nDesign quality and execution across core platform experiences, native mobile surfaces and design system work\n\nLine management for the design system team, in partnership with the Senior Director on design system strategy, priorities and adoption\n\nA high-velocity operating rhythm for critiques, reviews, planning, feedback loops and cross-functional alignment\n\nA meaningfully higher bar for aesthetic quality, visual design, interaction design, information architecture, product thinking and end-to-end usability\n\nTalent development, including elevating strong performers and supporting designers who need clearer expectations or additional coaching\n\nKey responsibilities\n1. Team leadership and management\n\nManage, coach and develop approximately 8 product designers across US and India teams\n\nSet clear expectations for quality, ownership, collaboration and delivery\n\nHire excellent talent, onboard new designers and help the team grow with intention\n\nElevate designers through coaching, stretch opportunities and clear development plans\n\nPerformance manage thoughtfully and directly when designers need additional support, sharper expectations or role calibration\n\nBuild a team culture that values speed, ownership, craft and customer impact\n\n2. Craft, aesthetic quality and product excellence\n\nRaise the bar for design output across aesthetic quality, visual craft, interaction quality, product design thinking and customer-centered execution\n\nHelp create a step change in HighLevel's design practice by making quality standards sharper, more visible and more consistently applied\n\nLead critiques and quality reviews that improve the work before it reaches customers\n\nEnsure major releases are grounded in clear user needs, thoughtful flows, durable interaction patterns and refined visual execution\n\nEncourage responsible use of AI-assisted tools and workflows to accelerate exploration, prototyping, documentation and production collaboration\n\n3. Core platform and mobile design leadership\n\nLead design execution across core platform experiences that support navigation, account management, configuration, workflow execution and customer operations\n\nGuide mobile design for native platforms, ensuring the experience is focused, useful and appropriately adapted to mobile customer needs\n\nPartner with Product and Engineering to clarify priorities, shape roadmaps, identify tradeoffs and maintain a high-quality customer experience\n\nConnect work across desktop, mobile and shared platform surfaces so customers experience HighLevel as one coherent product\n\n4. Design system leadership\n\nLine manage the design system team and help evolve HighLevel's bespoke design system into a strategic accelerator for product quality, execution speed and customer experience\n\nPartner with the Senior Director on design system strategy, priorities, governance and adoption across the broader product portfolio\n\nWork horizontally across product, design and engineering teams to drive adoption of shared components, patterns and interaction standards\n\nReduce pattern drift across core platform and mobile experiences through clear guidance, reusable patterns and strong examples of the desired UX/UI quality\n\n5. Cross-functional collaboration and business impact\n\nBuild strong operating partnerships with Product, Engineering, Data, Support and Customer Success\n\nRepresent design in planning, roadmap and delivery conversations with clarity and sound product judgment\n\nWork effectively across time zones and cultures, especially between US and India teams\n\nModel the pace, ownership and adaptability expected in a high-velocity product environment\n\nQualifications\n\n9+ years of experience in product design, UX or related product experience disciplines, including 3+ years managing product designers\n\nProven experience managing designers across complex B2B SaaS, platform, mobile or multi-product environments\n\nExceptional aesthetic judgment, visual craft and interaction-design taste, with the ability to raise the quality of work across a team\n\nExperience leading critique, coaching designers and helping teams make strong design decisions\n\nExperience leading or line managing design system work, including component libraries, shared patterns, contribution models, documentation, governance or adoption across product teams\n\nExperience managing distributed teams and working across time zones; experience working closely with India-based teams is a strong plus\n\nDemonstrated ability to hire strong designers, develop existing talent and performance manage team members who need additional support\n\nStrong product judgment and comfort balancing customer needs, business outcomes, technical constraints and speed of execution\n\nFamiliarity with AI-assisted production tools such as Cursor, Claude Code or exploratory \"vibe coding\" workflows, and enthusiasm for using them thoughtfully to improve design velocity and collaboration\n\nComfort operating in fast-paced, ambiguous environments with high ownership expectations\n\nWhat success looks like\n\nCore platform and mobile experiences become more cohesive, intuitive and polished across the customer journey\n\nHighLevel's bespoke design system becomes a major force for better UX/UI, with clearer strategy, stronger execution, broader adoption and visible improvements to customer-facing quality\n\nThe team's design output shows a step change in aesthetic quality, visual craft, interaction models, information architecture and end-to-end product thinking\n\nDesigners receive clearer feedback, stronger coaching and better development support across both US and India teams\n\nThe team embraces AI-assisted workflows to explore faster, communicate ideas more clearly and deliver better outcomes without compromising quality\n\nProduct, Engineering and other partners experience Design as a clear, reliable and high-quality partner in shaping and shipping product work\n\nWhy HighLevel\n\nLead design for foundational product experiences used by millions of businesses\n\nManage and grow a talented team across US and India\n\nHelp level up design system strategy and execution across a broad product platform\n\nRaise the bar for aesthetic quality, craft, interaction quality and product design excellence\n\nWork with modern AI-assisted production tools and workflows in a culture that values velocity, ownership and practical experimentation\n\nCompetitive compensation, benefits and flexibility\n\nEEO statementThe company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide demographic information. This information is used solely for compliance with government recordkeeping, reporting and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.\nWe encourage you to review our Privacy Policy before submitting your application.\nThe salary range for this position is to be confirmed by HighLevel's People and Compensation teams.\nOriginally posted on Himalayas","description_format":"text","description_chars":10887,"description_truncated":false,"requirements":{"experience_years_min":9,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-08T05:28:15Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":34,"reasons":["seen:2","win:early"],"computed_at":"2026-10-10T05:45:15Z"},"pay":{"stated_usd_annual":250000,"is_top_pay":true},"html_url":"https://alion.io/job/highlevel-sr-manager-product-design","json_url":"https://alion.io/job/highlevel-sr-manager-product-design.json","meta":{"generated_at":"2026-10-11T05:18:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4938,"day_limit":5000,"remaining_today":62,"minute_limit":60,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3882884},"rest":"https://alion.io/mcp/rest/get_company?id=3882884"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhighlevel-sr-manager-product-design"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhighlevel-sr-manager-product-design"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhighlevel-sr-manager-product-design"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/highlevel-sr-manager-product-design\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhighlevel-sr-manager-product-design"}]}