{"id":2361892,"url":"https://alion.io/job/highmark-health-client-manager-de","title":"Client Manager - DE","company":{"id":20346,"name":"Highmark Health","domain":"highmarkhealth.org","url":"https://alion.io/company/highmark-health","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Wilmington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":54000,"max_usd":115000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3001},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false}],"status":"live","first_seen_at":"2026-10-12T16:00:15Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-13T09:11:02Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Company :\nHighmark Inc.Job Description :\nJOB SUMMARY\nThis job manages a book of business and the business relationship as a strategic consultant for existing accounts directly or through intermediaries. The incumbent renews accounts and sells new products and services to existing accounts to ensure retention and growth of profitable business.\n ESSENTIAL RESPONSIBILITIES\nReview new products, services, capabilities, and technologies with the client in order to sell assigned product lines, renewals and add-on sales to ensure retention, profitability and growth of existing business.\nManage relationships at senior levels with clients, consultants and brokers/producers by creating valued business partnerships, demonstrating business acumen and cultivating an active network.\nDevelop appropriate sales solutions giving consideration to increased competition and the changing political environment.\nDevelop, implement and execute business plans and metrics for retaining and growing membership while enhancing profitability and cross-selling. \nConduct routine service calls and function as the primary Group contact for strategic planning and consultation.\nSupport customers during the implementation of sales contracts and throughout the relationship by advocating for escalated services issues in a timely and professional manner; taking responsibility for customer satisfaction and loyalty.\nComplete and maintain sales projections, finalize rates and benefit adjustments and prepare reports and documents for renewal and sales presentations.\nParticipate in product development and prepare business programs (i.e. territory specific action plans and strategy for closing sales) and long term strategy for specific account needs.\nLead internal partners (Clinical, Analytics, etc.) in delivering client strategy.\nOther duties as assigned or requested.\nQUALIFICATIONS\nMinimum\n2 years of Account/Client Management experience or other relevant experience\n\nState specific Producer License's for Life, Accident & Health are required or must be obtained within 45 days of hire\nSubstitutions\nNone\nPreferred\nNone\nSkills\nAbility to speak publicly and extemporaneously on a variety of subjects\nPresentation, communication and negotiation skills\nOrganizational skills and the ability to meet deadlines\nCreativity and Innovation\nPersistence & Resilience\nProblem Solving\nInfluence\nSCOPE OF RESPONSIBILITY\nDoes this role supervise/manage other employees?\nNo\nWORK ENVIRONMENT\nIs Travel Required?\nYes\nDisclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.\nCompliance Requirement: This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.\nAs a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.\nHighmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.\nCalifornia Consumer Privacy Act Employees, Contractors, and Applicants Notice","description_format":"text","description_chars":4163,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Health insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Hospitals & Health Systems","Health Insurance & Benefits"],"lifecycle":[{"event":"open","at":"2026-10-12T16:00:15Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":17,"reasons":["conf:0","win:early","comp:junior,brand"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/highmark-health-client-manager-de","json_url":"https://alion.io/job/highmark-health-client-manager-de.json","meta":{"generated_at":"2026-10-13T10:38:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"assistant_verified","counted_by":"address","units_charged":1,"used_today":2063,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":20346},"rest":"https://alion.io/mcp/rest/get_company?id=20346"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhighmark-health-client-manager-de"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhighmark-health-client-manager-de"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhighmark-health-client-manager-de"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/highmark-health-client-manager-de\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhighmark-health-client-manager-de"}]}