{"id":1936374,"url":"https://alion.io/job/highmark-residential-llc-yardi-support-specialist","title":"Yardi Support Specialist","company":{"id":2772525,"name":"Highmark Residential","domain":"highmarkres.com","url":"https://alion.io/company/highmarkres","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Addison, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-05T23:41:45Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-27T08:51:01Z","board_verified":true,"closed_at":null,"days_open":21,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":21},"description":"Overview\nWhy Highmark Residential?\nBecause every position is considered critical to Highmark’s success and reputation, we take care to employ those who aspire to become the best in their field. Those who succeed at Highmark will do so because they enjoy an empowered, challenging, fulfilling and financially rewarding workplace!\nWhat Highmark can do for YOU:\nHelp you achieve your goals by continuous professional development and regular career progression sessions\nCompetitive pay for the market\nMonthly bonus opportunities for all site associates\n30% associate rent discount\nMedical, Dental & Vision benefits the 1st of the month following 30 days of full-time employment\nCompany-provided life insurance, short term and long term disability coverage\nFlexible Spending accounts\n401(k) eligibility after 90 days, with 4% Highmark match\nProfessional Certification & Tuition reimbursement\nVacation, Sick and Personal Time off available to use after 90 days\n10 paid holidays\nPaid parental leave\nResponsibilities\nWhat your day to day might look like:\nProvide daily phone and email support for properties regarding Yardi and other technical programs\nCoordinate timely weekly and month-end closings and perform reviews of data submitted\nPerform reconciliations, research and troubleshoot discrepancies as related to the rent roll and accounts receivable\nReview pre-close reports, distribute correction notices and ensure completion of corrections by month-end close deadline\nWork with accounting personnel to resolve on-site accounting discrepancies\nMaintain training calendar working with other departments with training needs\nSchedule, prepare classroom facilities and conduct training of all technical classes\nCreate or modify training materials for web-based and live training classes\nCoordinate the implementation and update of Yardi policies and procedures as revised with the communities\nLead lease file audits during due diligence; perform rent roll set up and assist in acquisition setups and dispositions\nPerform property file audits and re-audits as needed\nQualifications\nQualifications:\nOn-site experience and previous bookkeeping required\nExtensive experience with Yardi, on-site accounting processes and controls\nMicrosoft office skills - Word, Excel, and PowerPoint\nPossesses excellent writing and communication skills, including proper grammar and email etiquette\nAbility to speak in front of groups of people\nBasic understanding of accounting functions\nAble to travel overnight as required, approximately 30%\nAbility to coordinate activities and meet deadlines\nAbility to collaborate with peers on training and support objectives\nReq. 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