University Mail Center - Window Clerk

Job Title: Window Clerk

Department: University Mail Center

Supervisor: Christopher Coleman

Starting Rate of Pay: $10.00

Length of Time: Eligible for rehire on a semester basis.

Department Description

The University Mail Center is a comprehensive postal service facility where students, receive and send letters / packages.

Job Description

As a University Mail Center Window Clerk, you will gain experience in teamwork and collaboration, while developing valuable customer service, problem solving, analytical and communication skills.

Job Location/ Hours Required

The candidate will perform most/all job duties in Slane Mail Center. Hours may vary depending on the job requirements; however, the total number of hours a student employee may work per week is 20 hours. This position requires up to 10-15 hours per week.

Responsibilities:

• Retrieve and scan student packages, using electronic tracking system.
• Sort and organize packages according to shelf location.
• Assess customer needs and explain various shipping options.
• Provide friendly and efficient customer service.
• Maintain neat appearance of the Slane Mail Center window area.
• Other duties as assigned.

Required Qualifications:

Applicants should be dedicated to providing extraordinary customer service and have experience in a fast-paced & service-oriented environment.

Desired Skills:

• Must have a minimum 3.0 overall GPA
• Strong communication skills
• Customer service oriented
• Work well under pressure