Forward Deployed Architect II

About Us:

HighRadius guarantees Value Creation for the Office of the CFO with a single Agentic AI platform. The platform integrates 180+ AI agents that orchestrate end-to-end processes across Order-to-Cash, Close & Reconciliation, Consolidation & Reporting, Accounts Payable, B2B Payments, and Treasury. Each agent is tied to measurable KPIs, ensuring real outcomes in just 3-6 months across 1,300+ Global Enterprises. 

Job Summary:

• Value Delivery & Process Optimization
  • Value Delivery:  Identify the potential improvements in technology and process and work with customers to drive business outcomes (e.g., DSO reduction, increased auto-match rates).
  • The "Day-in-the-Life" Audit:  Conduct deep-dive observations of client finance workflows to identify friction points and bottlenecks.
  • Adoption Strategy:  Design and execute playbooks that drive user engagement and ensure the AI platform becomes the backbone of the client’s finance operations.
• Strategic Governance & Steering
  • Operational Committee Ownership:  Lead monthly meetings with client SMEs to review health metrics and tactical progress.
  • Executive Readiness:  Manage up and prepare executives for Steering Committees, providing the data-driven narrative of value delivered.
• Signal vs. Noise: Change Management
  • The 80/20 Rule:  Stack-rank client requests and technical enhancements. You must possess the business acumen to negotiate with client managers, focusing resources on the 20% of changes that drive 80% of the impact.
  • Roadmap Alignment:  Prevent "scope creep" by aligning client desires with the core product vision, ensuring scalability over customization.
• Cross-Functional Stakeholder Management
  • Orchestration:  Stakeholder management of internal resources across Product, Engineering, and Consulting to solve high-impact escalations.
  • Task Force Leadership: When a critical issue arises, you lead the war room. You own the resolution timeline and the post-mortem strategy to prevent recurrence.

Who You Are

• Trusted Advisor: You are a trusted advisor to the client. You’re at ease leading a meeting with Finance Directors, managers and Subject matter experts. You also love data analysis, designing and re-configuring agents to drive and deliver value to customers.
• Solution Expert: You will use the value vs complexity matrix to identify solutions and solve problems.
• HighRadian DNA: You have a bias for action, strong ownership of your customers and customer projects, and a desire to work in a fast-paced SaaS environment.

Why HighRadius?

• Impact: Gain top-tier experience with a market leader in Autonomous Finance, transforming antiquated processes with AI driven solutions. We strive to promote 35% of our talent per year, ensuring you accomplish career milestones to broaden your skillsets.
• Culture: Join a high-growth, high-energy FinTech unicorn.