{"id":1413321,"url":"https://alion.io/job/highradius-system-administrator-houston","title":"System Administrator | Houston","company":{"id":2348,"name":"HighRadius","domain":"highradius.com","url":"https://alion.io/company/highradius","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"C","score":69,"open_postings":53,"ghost_share":0.509,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":38,"computed_at":"2026-10-06T05:45:30Z"}},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Houston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":87000,"max_usd":196000,"period":"year","method":"role_country_seniority_unknown","sample_n":3328},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Azure","optional":false},{"name":"Gmail","optional":false},{"name":"Google Drive","optional":false},{"name":"Google Workspace","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-09-28T17:12:57Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-06T23:44:02Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":7},"description":"IT Systems & Support Administrator\nJob Details\nDepartment: G&A IT | Reports To: Senior Director - Internal IMS | Status: Exempt\n Worksite Location: Houston, Texas (On-Site)| Travel: 5% Domestic| Reviewed: Sep 15, 2026\n Summary: The IT Systems & Support Administrator is responsible for providing IT support to U.S. employees, including both office-based and remote employees, while supporting corporate IT systems and technology operations. The role serves as a primary onsite IT resource for the Houston office and partners closely with India-based IT and Cybersecurity teams, People & Culture (P&C), and other G&A functions.\nSuccess in this role requires strong technical capability, customer service, ownership, and a partnership mindset, with the judgment and flexibility to support evolving business and technology needs as they arise.\nEssential Duties & Responsibilities\nIT & Employee Support\nProvide responsive technical support to U.S. employees.\nTroubleshoot hardware, software, connectivity, access, and other technology issues through resolution.\nInstall, configure, maintain, and troubleshoot laptops, monitors, peripherals, and other IT equipment.\nSupport employee onboarding/offboarding, including equipment, system access, and asset deployment/collection.\nMaintain IT inventory, documentation, and support requests in accordance with established processes and SLAs.\nSystems, Security & Global IT\nSupport Microsoft 365, Microsoft Entra ID/Azure AD, Intune, Active Directory, SSO, MFA, device management, and related enterprise technologies.\nPartner with and support India-based IT and Cybersecurity teams on systems administration, security, access management, escalations, and global technology initiatives.\nSupport system-access audits and security/compliance requirements.\nAssist with endpoint, network, server, and other systems administration activities.\nOnsite Technology & G&A Partnership\nServe as a primary onsite IT resource for the Houston office, supporting workstations, conference rooms, shared technology, and other hands-on technical needs.\nProvide end-to-end technology support for onsite events and peak business periods, including Town Halls, leadership meetings, all-employee events, and office moves.\nPartner with P&C and other G&A teams on workplace support, including office technology setup and monitoring, desk technology readiness, equipment setup/moves, and light physical support such as workstation equipment, sit/stand desk controls, and small office furniture.\nQualifications & Experience\nExperience in IT support, systems administration, desktop support, or a similar corporate IT environment.\nHands-on experience supporting employee technology, hardware, workstations, and conference room technology.\nExperience with Google Workspace administration and support, including Gmail, Google Drive, Google Meet, Google Groups, and user/access management.\nExperience with Microsoft 365, Windows, Active Directory, Entra ID/Azure AD, Intune, SSO/MFA, Zoom, and device management.\nWorking knowledge of networking, endpoint management, and related IT infrastructure.\nStrong troubleshooting, communication, customer-service, and organizational skills.\nAbility to independently prioritize support needs and projects in a fast-paced environment while collaborating effectively across global and cross-functional teams.\nPhysical Requirements\nOccasional support outside standard business hours may be required for business-critical needs or planned company events.\nRequires regular movement throughout the office and the ability to lift, carry, move, and set up IT and workplace equipment weighing up to 30 pounds.\nRequires occasional bending, stooping, kneeling, crouching, and reaching to install, connect, move, or troubleshoot technology equipment, and to move or adjust office furniture as needed.","description_format":"text","description_chars":3833,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Company events"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial AI","Accounting & Tax Software"],"lifecycle":[{"event":"open","at":"2026-09-28T19:47:44Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 3 · 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