{"id":2905240,"url":"https://alion.io/job/hikma-it-qa-tech-lead","title":"IT QA Tech Lead","company":{"id":1843927,"name":"Hikma Pharmaceuticals","domain":"hikma.com","url":"https://alion.io/company/hikma","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Phenom","truth_index":null},"role":"QA","role_family":"QA","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sintra, Portugal"],"countries":["PT"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-13T00:00:00Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-24T01:08:35Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Founded by Samih Darwazah over 40 years ago in Jordan, Hikma's purpose is to provide affordable, quality medicines to the people in need. Based on very solid foundations, we continue to innovate daily and find practical solutions to transform the lives of the millions of people we serve.\nAt the end of the 1980s, we extended ours beyond the Middle East and acquired land in Portugal for the construction of a sterile factory for injectable pharmaceutical products. This was an important turning point for the company, and our first step into a new region. Today, in Portugal, we have more than 1000 employees and 3 factories for the production of injectable medicines.\nHikma, intends to recruit a IT QA Tech Lead (m/f) - Hybrid\nMain Responsibilities:\nProvide technical support to users of applications, including troubleshooting issues, resolving user inquiries, and providing guidance on application usage.\nCoordinate with cross-functional teams such as developers, business analysts, and quality assurance analysts to ensure optimal application performance and alignment with organizational needs.\nMonitor and report on system performance metrics, including uptime, usage statistics, and user feedback, to identify areas for improvement and recommend system enhancements or upgrades.\nLead new projects and rollouts to different Hikma sites, coordinating project activities with stakeholders, executing tasks, and reporting deviations.\nProcess security requests based on departmental Standard Operating Procedures (SOPs).\nUnderstand the IT and company framework, follow defined processes and procedures, and produce required documentation in support of baseline and project activities, including SLC documents (e.g., URS, FS, DS). Ensure compliance with GxP and other applicable regulatory and company guidelines.\nAct in accordance with valid quality and compliance regulations.\nProfile:\nMinimum of 5 years relevant IT experience in computer applications support\nHands-on experience supporting Quality management systems in the pharmaceutical industry\nDemonstrated troubleshooting ability for both the computer application and laboratory instrument interfaces.\nProficiency in Microsoft Office Suite tools (Outlook, Word, Excel)\nStrong knowledge of computer validation processes and practices\nExcellent English language verbal and written communication skills.\nExcellent documentation and writing skills as per Hikma’s Good Documentation Practices.\nAdaptable and able to learn quickly to keep up with the changing IT landscape.\nExperience in Quality Management Systems (QMS) and Document Management Systems (DMS).\nExperience in Laboratory Information Management is a plus.\nWe offer:\nDirect contract with Hikma\nCompetitive salary aligned with the role\nLife insurance\nHealth Insurance extended to student children (up to age 24)\nAnnual Performance Bonus\nReal Growth Opportunities\nIf you think this is a good opportunity for your professional career, join us and contribute to Better Health, within everyone's reach, every day","description_format":"text","description_chars":3024,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Growth opportunities","Health insurance","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Generic Drugs","APIs & Drug Manufacturing"],"lifecycle":[{"event":"open","at":"2026-10-20T07:36:52Z"},{"event":"close","at":"2026-10-20T13:03:25Z"},{"event":"reopen","at":"2026-10-20T17:16:04Z"}],"visa":[],"liveness":{"score":20,"band":"cold","label":"Long shot","p_open":1,"p_active":0.566,"p_room":0.35,"age_days":10,"expected_fill_days":4,"reasons":["conf:3","win:tail"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/hikma-it-qa-tech-lead","json_url":"https://alion.io/job/hikma-it-qa-tech-lead.json","meta":{"generated_at":"2026-10-24T03:55:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6169,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1843927},"rest":"https://alion.io/mcp/rest/get_company?id=1843927"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhikma-it-qa-tech-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhikma-it-qa-tech-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhikma-it-qa-tech-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hikma-it-qa-tech-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhikma-it-qa-tech-lead"}]}