Manager, 3rd Party Supply Chain

Founded by Samih Darwazah over 40 years ago in Jordan, Hikma's purpose is to provide affordable, quality medicines to the people in need. Based on very solid foundations, we continue to innovate daily and find practical solutions to transform the lives of the millions of people we serve.

At the end of the 1980s, we extended ours beyond the Middle East and acquired land in Portugal for the construction of a sterile factory for injectable pharmaceutical products. This was an important turning point for the company, and our first step into a new region. Today, in Portugal, we have more than 1000 employees and 3 factories for the production of injectable medicines.

Hikma intends to recruit an Manager, 3rd Party Supply Chain (m/f) to manage European 3rd Party Supply chain to the Global framework, working on-site.

Main Responsibilities:

Act as the primary supply-chain relationship owner for assigned European 3rd party manufacturing partners.

• Establish and lead partner governance, including operational reviews, monthly performance meetings, quarterly business reviews and executive escalations.
• Build performance relationships and coordinate interactions between partners and internal teams.
• Maintain accountability for operational and supply commitments, including escalation of unresolved issues.
• Maintain CMO scorecards, action trackers, decision logs, risk registers and improvement plans.
• Ensure all activities, actions and commitments have clear owners, timelines and effective follow-through.
• Monitor performance against agreed KPIs, including OTIF, schedule adherence, service level, batch-release lead time, inventory targets and quality performance.
• Identify root causes of underperformance and bring mitigation plans to completion. Prevent recurring supply issues.
• Agree, implement and track corrective actions to deliver sustained performance improvement.
• Coordinate demand, supply and capacity planning between internal teams and external manufacturing partners.
• Translate approved demand into executable production PO and supply plans.
• Identify and mitigate capacity constraints, supply gaps, inventory risks and competing priorities in advance.
• Proactively identify risks relating to materials, manufacturing, quality, regulatory compliance, batch release, logistics and business continuity.
• Lead cross-functional issue resolution and develop clear mitigation and recovery plans.
• Develop partner-specific improvement roadmaps based on CMO segmentation, business criticality and performance.
• Lead initiatives to improve supply reliability, lead times, planning discipline, responsiveness and data transparency.
• Coordinate third-party supply activities for launches, technology transfers, site transfers, regulatory changes, packaging changes and discontinuations.
• Establish clear readiness plans, milestones, dependencies, governance and escalation routes.

Profile:

• Bachelor’s degree in Supply Chain, Engineering, Business management, Life Sciences or a related discipline; postgraduate qualification is advantageous.
• APICS or related certifications is a plus
• Typically 8-10 years of experience in pharmaceutical supply chain, external manufacturing, alliance management, supply chain, procurement, operations or a related field.
• Demonstrated experience managing pharmaceutical CMOs or third-party manufacturing partners.
• Strong understanding of demand and supply planning, inventory management, manufacturing lead times and S&OP processes.
• Experience working in a regulated pharmaceutical environment, with an understanding of GMP/GDP quality systems, batch release and regulatory requirements.
• Experience managing product launches, technology transfers, supply disruptions or major operational changes.
• Experience with SAP or a comparable ERP and supply-planning environment.
• Proactive management by design
• Influencing without direct authority
• Performance management and supplier development
• Structured problem-solving and root-cause analysis
• Negotiation and conflict resolution
• Cross-functional leadership
• Risk management and executive escalation
• Data-driven decision-making
• Strong communication and stakeholder management

We offer:

• Competitive salary aligned with the role
• Life insurance
• Health Insurance extended to student children (up to age 24)
• Annual Performance Bonus
• Real Growth Opportunities

If you think this is a good opportunity for your professional career, join us and contribute to Better Health, within everyone's reach, every day