{"id":4247357,"url":"https://alion.io/job/hilb-group-account-management-assistant","title":"Account Management Assistant","company":{"id":1805138,"name":"Hilb Group","domain":"hilbgroup.com","url":"https://alion.io/company/hilbgroup","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":79,"open_postings":7,"ghost_share":0,"stale_share":0.857,"repost_share":0,"time_to_fill_p50_days":41,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Williston Park, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":60000,"max":null,"currency":"USD","period":"year","gross":null,"usd_annual":60000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-11-13T13:02:24Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T13:02:24Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Account Management Assistant to join our team. This position will report to our agency located in Williston Park, NY. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position.\nResponsibilities:\nPartner with Personal Lines Account Managers to support the servicing and retention of personal insurance accounts.\nProcess policy transactions, including endorsements, renewals, cancellations, and reinstatements.\nProcess vehicle additions, deletions, and other automobile policy changes.\nIssue automobile identification cards.\nPrepare and issue insurance binders.\nPrepare certificates and evidence of insurance as requested. \nAssist with billing inquiries and resolve billing-related issues.\nReview policy documents for accuracy and assist in identifying coverage discrepancies.\nMaintain accurate client records and documentation within agency management systems.\nEnsure assigned tasks are completed accurately and within established service standards.\nCommunicate effectively with carriers and internal team members to support account servicing needs.\nFollow agency procedures and carrier guidelines to ensure compliance and accuracy.\nParticipate as a collaborative team member in a fast-paced environment focused on continuous improvement and operational excellence\nQualifications:\nActive NY Property & Casualty Broker License required.\nHigh School Diploma required; Associate's or Bachelor's degree preferred.\nMinimum of 5 years of Personal Lines insurance experience in an agency environment.\nStrong knowledge of personal lines coverages, policy servicing, and carrier procedures.\nProficiency with Microsoft Office applications, including Outlook, Word, and Excel.\nExperience with AMS360 and ImageRight is preferred.\nExcellent organizational, time management, and prioritization skills.\nStrong attention to detail with a high degree of accuracy.\nAbility to manage multiple priorities in a fast-paced environment.\nEffective problem-solving and critical-thinking skills.\nStrong verbal and written communication skills.\nAbility to work independently and collaboratively as part of a team.\nDemonstrated commitment to confidentiality and professionalism.\nMotivated with a willingness to learn and adapt to changing business needs.\nBenefits:\nCompany Paid Life Insurance, Long-Term and Short-Term Disability.\nMedical, Dental, Vision and FSA/HSA plans.\n401(k) with company match.\nAdditional voluntary benefits include Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity protection, and Pet benefits.\nGenerous PTO.\nAn awesome team of professionals!\nCompensation:\n$60,000+ annually, depending on experience and qualifications.\nThe Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable\nfederal, state, and local laws prohibiting all forms of discrimination in employment. 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