{"id":2516605,"url":"https://alion.io/job/hilb-group-account-manager-6","title":"Account Manager","company":{"id":1805138,"name":"Hilb Group","domain":"hilbgroup.com","url":"https://alion.io/company/hilbgroup","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":78,"open_postings":8,"ghost_share":0,"stale_share":0.875,"repost_share":0,"time_to_fill_p50_days":41,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Staten Island, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":65000,"max":75000,"currency":"USD","period":"year","gross":null,"usd_annual":75000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-13T00:00:00Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-11-01T10:15:26Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Personal Lines Account Manager to join our team. This position will report to our agency located in either Auburn, NY, Pelham, NY, Staten Island, NY, Uniondale, NY, or Williston Park, NY. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a hybrid or remote position.\nResponsibilities:\nManage all aspects of client’s personal insurance needs, from information gathering, preparing applications and renewal marketing to policy administration.\n\nExplain coverages and types of policies, suggest specific coverage enhancements, and resolve general customer inquiries.\n\nDevelop and maintain strong professional relationships with clients, their representatives and insurance company personnel.\n\nAccurately and efficiently maintain electronic client account records and electronic file documentation while processing rewrites, endorsements, cancellations and renewals.\n\nParticipate as a Team member in a fast-paced, growing sales environment open to continuous improvement.\n\nQualifications:\nMinimum high school degree or GED required\n\nNY State Personal Lines license required\n\nMinimum of 3 years personal insurance experience required\n\nExceptional aptitude for customer service with a minimum of five years of Personal Insurance industry experience required, including\n\nExperience with personal middle market carriers such as Travelers, Hanover, Utica, Plymouth Rock, and high net worth carriers such as Chubb, PURE, Berkley One & Cincinnati.\n\nAbility to thrive in a fast-paced environment.\n\nUpbeat attitude and strong written, verbal, and organizational skills.\n\nExcellent time management and problem-solving skills with strong attention to detail and ability to prioritize.\n\nProficiency with Microsoft Office and AMS.\n\nBenefits:\nCompensation: $65,000- $75,000/yr.\n\nCompany Paid Life Insurance, Long-Term and Short-Term Disability.\n\nMedical, Dental, Vision and FSA/HSA plans.\n\n401(k) with company match.\n\nAdditional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.\n\nGenerous PTO.\n\nAn awesome team of professionals!\n\nThe Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. 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