{"id":4247360,"url":"https://alion.io/job/hilb-group-benefit-coordinator-2","title":"Benefit Coordinator","company":{"id":1805138,"name":"Hilb Group","domain":"hilbgroup.com","url":"https://alion.io/company/hilbgroup","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":79,"open_postings":7,"ghost_share":0,"stale_share":0.857,"repost_share":0,"time_to_fill_p50_days":41,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Uniondale, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":60000,"max":null,"currency":"USD","period":"year","gross":null,"usd_annual":60000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":true}],"status":"live","first_seen_at":"2026-11-13T13:02:24Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T13:02:24Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Benefits Coordinator to join our team. This position will report to our agency located in Uniondale, NY. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position.\nResponsibilities:\nWork directly with the account manager to support the service, retention, and growth of assigned employee benefits clients.\nServe as a backup point of contact when the account manager is out of office or unavailable.\nCommunicate professionally with clients, employees, carriers, vendors, and internal team members.\nTriage group-level and employee-level service issues, track open items, and ensure timely follow-up through resolution.\nProvide clear updates to the account manager and/or client as needed.\nHelp maintain a high-touch client experience through prompt, accurate, and thoughtful support.\nPull, prepare, prefill, and organize carrier and implementation paperwork.\nReview and scrub paperwork for accuracy, completeness, signatures, dates, and required attachments.\nTrack outstanding implementation items and follow up with clients, carriers, and internal teams.\nSupport the implementation process from initial paperwork through completion.\nMaintain organized documentation and records related to implementations and client changes.\nAssist with RFP preparation and organization.\nBuild, update, maintain, and troubleshoot Excel-based renewal spreadsheets, census files, contribution models, cost analyses, and plan comparison tools.\nWork within and help improve existing Excel workbooks that may utilize advanced formulas, macros, VBA, Power Query, data connections, and automated processes.\nIdentify opportunities to streamline or automate repetitive spreadsheet and data-related processes while maintaining accuracy and usability.\nSupport gathering, validating, and organizing information needed for renewals, proposals, and client deliverables.\nIdentify missing or inconsistent information and coordinate follow-up.\nAssist with preparing client-facing materials as needed.\nAssist with tracking annual compliance tasks, reminders, and recurring client deadlines.\nMaintain tracking tools for compliance workflows and client follow-ups.\nSupport the account manager’s process and team responsibilities by helping organize reminders, templates, documentation, and repeatable workflows.\nAssist in improving internal processes, checklists, spreadsheets, and tools that support efficiency and consistency.\nManage assigned tasks, deadlines, and follow-ups with minimal prompting.\nHelp coordinate work delegated to benefit coordinators or other internal resources.\nMaintain accurate client files, internal notes, and documentation.\nPrepare meeting materials, forms, summaries, and follow-up items.\nAnticipate needs and help reduce administrative burden so the account manager can remain focused on client strategy, retention, and growth.\nQualifications:\nHigh school diploma or equivalent required.\nExperience in employee benefits, HR, client service, account support, benefits administration, or a similar professional environment preferred.\nFamiliarity with open enrollment, carrier systems, implementation processes, or employee benefits workflows preferred.\nExperience managing multiple deadlines, projects, clients, or open enrollment processes simultaneously preferred.\nBenefits experience is preferred but not required. The right candidate should be a strong learner who can quickly absorb new information and apply it with increasing independence.\nWillingness and ability to obtain a Life & Health insurance license within an agreed-upon timeframe after hire.\nStrong Microsoft Excel skills required, including experience working with complex workbooks, formulas, data organization, and spreadsheet troubleshooting.\nExperience with advanced Excel functionality such as macros, VBA, Power Query, data connections, or similar automation/data transformation tools strongly preferred.\nAbility to understand existing spreadsheet logic, troubleshoot issues, and improve or automate workbook processes is highly desirable.\nStrong attention to detail and ability to identify inconsistencies or errors in data, documentation, and calculations.\nStrong organizational and time-management skills, with the ability to manage competing priorities and follow through independently.\nComfortable learning new systems, tools, processes, and employee benefits concepts.\nStrong written and verbal communication skills.\nBenefits:\nCompany Paid Life Insurance, Long-Term and Short-Term Disability.\nMedical, Dental, Vision and FSA/HSA plans.\n401(k) with company match.\nAdditional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.\nGenerous PTO.\nAn awesome team of professionals!\nCompensation:\n$60,000.00/yr. \nThe Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.","description_format":"text","description_chars":5455,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Health insurance","Life insurance","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Insurance & Benefits","Insurance Brokers & Agencies"],"lifecycle":[{"event":"open","at":"2026-11-13T13:02:24Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":41,"reasons":["conf:0","win:early"],"computed_at":"2026-11-13T13:45:57Z"},"pay":{"stated_usd_annual":60000,"is_top_pay":false},"html_url":"https://alion.io/job/hilb-group-benefit-coordinator-2","json_url":"https://alion.io/job/hilb-group-benefit-coordinator-2.json","meta":{"generated_at":"2026-11-13T13:45:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27607,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1805138},"rest":"https://alion.io/mcp/rest/get_company?id=1805138"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhilb-group-benefit-coordinator-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhilb-group-benefit-coordinator-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhilb-group-benefit-coordinator-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hilb-group-benefit-coordinator-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhilb-group-benefit-coordinator-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4247360}},{"tool":"search_jobs","arguments":{"company":"hilbgroup.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4247360},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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