{"id":1737692,"url":"https://alion.io/job/hill-college-student-worker-information-technology","title":"Student Worker, Information Technology","company":{"id":2190770,"name":"Hill College","domain":"hillcollege.edu","url":"https://alion.io/company/hillcollege","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":{"grade":"C","score":56,"open_postings":42,"ghost_share":0.738,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Early Careers","role_family":"Early Careers","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hillsboro, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":null,"max":12,"currency":"USD","period":"hour","gross":null,"usd_annual":24000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-09-03T16:59:00Z","employer_posted_date":"2026-09-03","last_verified_at":"2026-10-26T17:18:27Z","board_verified":true,"closed_at":null,"days_open":53,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":52},"description":"Job Description: Student Worker, Information Technology\nDepartment: Information Technology Services\nReports To: Director of Information Technology Services\nPay Classification: Student Worker - $12/hr (PT)\nFLSA Status: Non-Exempt\nJob Summary: Provides support for the daily operations of the Information Technology Services department. Assists students, faculty, and staff with basic technology-related questions and issues, including account access, hardware, software, and classroom technology. Provides support for Information Technology Services and Learning Innovations projects and assists with technology-related events and activities.\nMinimum Required\nEducation: Current enrollment as a student at Hill College with a minimum 2.0 GPA and in good standing with the College.\nMinimum Required\nExperience: Basic knowledge of computer hardware, Windows operating systems, Microsoft Office, Microsoft Teams, Adobe applications, and web browsers.\nPreferred: Previous experience providing customer service or technical assistance.\nCore Duties and\nRequired Knowledge: Provide first-level technical support to students, faculty, and staff through help desk tickets, telephone, email, and in-person assistance.\nAssist with common technology issues, including software installation, password resets, printer troubleshooting, network connectivity, and account access.\nAssist with the setup, maintenance, and operation of technology for campus events, presentations, classrooms, computer labs, and other College activities, including audiovisual equipment, projectors, interactive displays, and video conferencing equipment.\nPerform basic hardware and software maintenance, including operating system updates, installation of approved applications, and routine inventory checks of technology assets.\nAssist Information Technology Services staff with user account and access management in accordance with College policies and procedures.\nDocument support requests, resolutions, and procedures in the College's ticketing system.\nAssist full-time Information Technology Services staff with departmental projects, including software implementations, technology rollouts, cybersecurity awareness activities, and other projects as assigned.\nMaintain confidentiality and follow applicable College policies and procedures related to information security, data privacy, and FERPA.\nDemonstrate knowledge of basic computer hardware, software, mobile devices, and common troubleshooting techniques.\nPerform other duties as assigned.\nStrategic Vision and\nProgram Development: Support the continuous improvement of Information Technology Services by assisting with technology projects, identifying opportunities to improve the student and employee technology experience, and learning and applying new technologies as directed.\nCollaboration: Work collaboratively with Information Technology Services, Learning Innovations, and other College departments to provide effective technology support, maintain a positive customer experience, and assist with departmental projects and events.\nDemonstrates a commitment to maintaining a welcoming and safe environment that provides a sense of belonging for all.\nDemonstrated Attributes: Dependable and reliable with a strong commitment to providing quality customer service.\nStrong communication and interpersonal skills, with the ability to explain basic technical information to individuals with varying levels of technical knowledge.\nStrong problem-solving skills and willingness to learn new technologies and procedures.\nWorks effectively both independently and as part of a team.\nMaintains confidentiality and exercises appropriate judgment when handling sensitive information.\nWillingness to work evenings and event hours as needed.\nOther Information: Security sensitive position\nThis position may require a flexible work schedule, including evenings and occasional weekends or event days, based on departmental and College needs.\nPhysical Requirements: Light work: exerting up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects, including the human body. The use of arm and/or leg controls requires exertion of force greater than that for sedentary work.\n This position requires extended periods of sitting and working at a computer.","description_format":"text","description_chars":4344,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-03T01:27:17Z"}],"visa":[],"liveness":{"score":4,"band":"cold","label":"Long shot","p_open":0.4,"p_active":0.262,"p_room":0.35,"age_days":52,"expected_fill_days":22,"reasons":["seen:52","stale_co","win:tail"],"computed_at":"2026-10-26T05:57:25Z"},"pay":{"stated_usd_annual":24000,"is_top_pay":false},"html_url":"https://alion.io/job/hill-college-student-worker-information-technology","json_url":"https://alion.io/job/hill-college-student-worker-information-technology.json","meta":{"generated_at":"2026-10-26T18:39:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25026,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2190770},"rest":"https://alion.io/mcp/rest/get_company?id=2190770"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhill-college-student-worker-information-technology"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhill-college-student-worker-information-technology"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhill-college-student-worker-information-technology"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hill-college-student-worker-information-technology\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhill-college-student-worker-information-technology"}]}