{"id":4296300,"url":"https://alion.io/job/hilldrup-move-coordinator-2","title":"Move Coordinator","company":{"id":2039032,"name":"Hilldrup","domain":"hilldrup.com","url":"https://alion.io/company/hilldrup","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":{"grade":"A","score":95,"open_postings":5,"ghost_share":0,"stale_share":0.2,"repost_share":0,"time_to_fill_p50_days":42,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Stafford, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":22,"max":25,"currency":"USD","period":"hour","gross":null,"usd_annual":50000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-14T01:23:23Z","employer_posted_date":"2026-11-14","last_verified_at":"2026-11-14T16:10:56Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"You will play a key role in delivering an exceptional moving experience for Hilldrupcustomers. Therefore, you will need to remain motivated as you work in a fast-paced environment, often requiring multi-tasking to accomplish goals and KPI’s. In this role, you serve as a primary point of contact for individuals preparing fortheir moves, guiding them through the relocation process with clear communication, organization, and care. You take pride in exceeding customer expectations and helping reduce the stress that often comes with moving by ensuring every detail is thoughtfully planned and managed. Your strong written and verbal communication skills, along with your service-focused mindset, help create a positive and seamless experience for every customer.\nYou will coordinate approximately 50-60 household goods moveseach month while following company guidelines and maintainingcost-effective practices. This includes introducing customers to Hilldrup’srelocation management program, scheduling virtual surveys, reviewing move information from origin and destination agents, and completing customer registrations. You will also develop and communicate move estimates and pricing information, collaborate with Client Services and accounts, and work with customers to establishclear and effective move plans.\nThroughout the process, you will maintain regular communication with customers before, during and after their move, ensuring they remain informed and supported. You will also assist with resolving quality or claims-related concerns using empowered decision-making skills to resolve any customer concerns. By proactively addressing questions and solving problems, you help make each move as smooth and stress-free as possible.\nYou will collaborate with the operations team, sales executives, surveyors, and external partners to ensure all aspects of the move are executed efficiently. You will accurately enter and update move-related data in company systems and provide feedback on opportunities to improve processes and customer experience.\nSupervisory Responsibilities:\nNone\nKey Duties and Responsibilities\nRequired Experience/Skills:\nEducation/Work Experience/Certificates\nTwo to three years of previous customer service experience\nBasic to intermediate level of Microsoft Office\nCore Skills\nCustomer focused, collaborative, communicative, resilient, strives for inclusion of others, critical thinker, solution-finder, continuously learning, proactive,go-getter, committed to professional development, organized, strong attention to detail, able to develop andmaintainstrong working relationships with others\nFunctional Job Requirements\nMust be able to operate a computer and communicate with clients for the entire workday. While this role is a hybrid role (required in-office days are Tues, Wed, and Thurs), you maybe required to report to the Stafford office five days a week, at first for learning and development of your role.\nPhysical Requirements:\nAbility to sit and work at a computer for extended periods while managing move information, estimates, customer records, and scheduling.\nAbility to use a computer, keyboard, telephone, and other office equipment with frequent repetitive hand and finger movements.\nAbility to remain seated or standing for extended periods while communicating with customers, team members, and business partners.\nAbility to occasionally walk throughout an office environment for meetings, collaboration, and coordination with operations and support teams.\nAbility to occasionally lift, carry, or move office materials, files, or equipment, potentially weighing up to 25 pounds.","description_format":"text","description_chars":3632,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["Logistics"],"lifecycle":[{"event":"open","at":"2026-11-14T01:23:23Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":42,"reasons":["conf:4","win:early","comp:junior"],"computed_at":"2026-11-14T05:58:10Z"},"pay":{"stated_usd_annual":50000,"is_top_pay":false},"html_url":"https://alion.io/job/hilldrup-move-coordinator-2","json_url":"https://alion.io/job/hilldrup-move-coordinator-2.json","meta":{"generated_at":"2026-11-14T23:45:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31898,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2039032},"rest":"https://alion.io/mcp/rest/get_company?id=2039032"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhilldrup-move-coordinator-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhilldrup-move-coordinator-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhilldrup-move-coordinator-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hilldrup-move-coordinator-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhilldrup-move-coordinator-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4296300}},{"tool":"search_jobs","arguments":{"company":"hilldrup.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4296300},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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