{"id":2032217,"url":"https://alion.io/job/hillside-supervisor-residential","title":"Supervisor Residential","company":{"id":2423160,"name":"Hillside","domain":"hillside.com","url":"https://alion.io/company/hillside-com","size_band":"501-1000","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":75,"open_postings":10,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Auburn, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":61000,"max_usd":110000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3358},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-28T19:21:27Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-12T10:10:34Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"Job Summary\nThe Supervisor Residential oversees performance and quality of the therapeutic services provided by Residential program staff. The Supervisor Residential ensures the efficiency of the day-to-day program operations including scheduling staff, hiring, training, regulatory compliance and safety of youth, families, and staff.\nThe individual in this position is responsible for the creation of a safe, nurturing, and peaceful environment that provides opportunity for the successful development of life and social skills for clients and families receiving services.\nEssential Job functions\nSupervise Residential staff, including but not limited to, scheduling, hiring, training, and performance management.\nImplement participant treatment goals and objectives efficiently and effectively with Residential staff in collaboration with treatment team.\nTrain direct reports to engage with youth by creating emotional and physical safety and security \nMaintain staff schedules to ensure adequate coverage and compliance with current policies and regulations. \nEnsure and oversee that staff are provided ongoingdevelopment of professional skills to enhance their ability to assume a wider range of responsibilities\nOrganize and communicate youth schedules and routines.\nFacilitate team meetings and document decision and process changes that occur as a result of meetings. \nManage and prioritize emergency situations.\nEnsure a safe and sanitary physical living environment.\nRecognize and address behavior dysregulation including aggression and maintain training and proficiency in behavior management and Therapeutic Crisis Intervention (TCI) including the use of physical interventions (holds)\nCommunicate with families, internal and external stakeholders, and funders necessary and appropriate information regarding youth\nDevelop, maintain, and update all required documentation for regulatory compliance and in alignment with agency protocols in a timely manner. \nFollow established procedures for passing/administering medications to individuals receiving services.\nPartner with the Unit Manager to delegate tasks in alignment with staff strengths and interests.\nWhile this job description covers many aspects of the role, employees may be required to perform other duties as assigned.\nLEADERSHIP DUTIES\nLeadership: Communicates supports and links Hillside mission, vision, values, goals, and strategies to everyday work and establishes clear, meaningful, challenging, and attainable objectives and expectations that are aligned with those of the organization.\nManagement: Aligns the right work with the right people; delegates tasks according to people’s strengths and interests. Ensures staff has the skills and resources to be successful. Provides staff with coaching, training and opportunities for growth to improve their skills. Treats staff fairly and consistently. Shares accountability when delegating and involves staff in setting their performance goals.\nGovernance: Ensures Hillside policies, procedures and all applicable governmental laws/regulations/guidelines are followed. Makes decisions and has authority to implement decisions in conjunction with the leadership structure of the given area of responsibility.\nEducation & Experience\nHigh School diploma or GED required\nMinimum 2 years of experience in a residential care setting required\nMinimum 1 year of leadership experience required\nSpecial Requirements\nCPR certification required or obtained within 60 days of hire.\nUnrestricted, valid NYS driver’s license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards preferred. \nKnowledge, Skills & Abilities\nIn addition to demonstrating the Hillside Professional Competencies of Communicates Effectively, Personal Excellence, Cultural Competence, Builds and Leverages Relationships, Optimizes Decision Making, Builds Talent and Engagement, Manages Change, and Fosters Accountability and Results, the following occupational competencies must be demonstrated:\nDemonstrate the emotional competence and good judgment required to build productive, engaged children, youth, staff and family relationships while implementing required rules, expectations and routines.\nAbility to complete all required documentation in timely fashion according to established policies and regulations. This is an essential function in order to facilitate the efficient and effective flow of information necessary for the program to be effectively managed and outcomes optimized.\nAbility to recognize and address escalating and dysregulated youth behavior and utilizing training provided in behavior management and Therapeutic Crisis Intervention (TCI) including the use of physical interventions (holds).\nDemonstrate problem-solving and conflict resolution skills with self and others.\nConsistently meet the highest standard for ethical and professional conduct towards all.\nPhysical Demands & Work Environment\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nMust be able to work a variable scheduling including evenings and weekends\nThe following physical demands are required:Occasional sitting (up to 4 hours)\nOccasional standing (up to 1 hour)\nOccasional walking (up to 2.5 hours)\nOccasional driving (up to 8 hours)\nContinuous balancing (up to 8 hours)\nOccasional balancing, bending, stooping, climbing, kneeling, pushing, pulling, reaching forward or down, reaching overhead, running, and twisting (up to 2.5 hours)\nWeekly lifting up to 50 lbs. (community-based staff may be required to lift an empty wheelchair weighing up to 50 lbs.), 10-15 lbs. on a daily basis\nWeekly carrying up to 55 lbs. approximately 10-100 ft., 10-15 lbs. on a daily basis\n\nManual dexterity is required, including the frequent ability to grasp in both hands and continuous use of fine manipulation skills in both hands (approximately 1-2.5 hrs.).\nOccasional exposure to changes in temperature, dust, fumes, gases or chemicals is apparent. \nProtective clothing or equipment as required: close toed shoes; protective shields, universal precaution PPE, and gloves for toileting and food preparation.\nAbility to change positions as needed.\nSPECIAL CONSIDERATIONS\nMay be required to physically restrain clients weighing between 50 and 300 lbs. and guide them safely to the floor using certified techniques. In some circumstances, restraints can last up to 15 minutes and may require repetition as necessary.\n$23.50 Minimum pay rate, $33.00 Maximum pay rate, based on experience.","description_format":"text","description_chars":6733,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":1,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Insurance coverage"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-07T14:41:13Z"}],"visa":[],"liveness":{"score":31,"band":"fade","label":"Fading","p_open":1,"p_active":0.34,"p_room":0.9,"age_days":13,"expected_fill_days":23,"reasons":["conf:2","agency","stale_co","win:mid","comp:junior"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/hillside-supervisor-residential","json_url":"https://alion.io/job/hillside-supervisor-residential.json","meta":{"generated_at":"2026-10-12T11:54:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18591,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2423160},"rest":"https://alion.io/mcp/rest/get_company?id=2423160"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhillside-supervisor-residential"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhillside-supervisor-residential"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhillside-supervisor-residential"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hillside-supervisor-residential\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhillside-supervisor-residential"}]}