{"id":3504534,"url":"https://alion.io/job/hilton-assistant-cluster-reservations-manager","title":"Assistant Cluster Reservations Manager","company":{"id":449836,"name":"Hilton","domain":"hilton.com","url":"https://alion.io/company/hilton-3","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":86,"open_postings":386,"ghost_share":0,"stale_share":0.751,"repost_share":0.005,"time_to_fill_p50_days":4,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Amsterdam, Netherlands"],"countries":["NL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":19500,"max_usd":43000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":515},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-29T08:15:12Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-10-30T15:54:58Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Exceptional Hospitality Starts with You\nPicture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an Assistant Cluster Reservations Manager, you’re not just supervising daily reservations operations - you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.\n Here's what you'll do during a typical day:\nThis role plays a key part in developing the Cluster Reservations team, optimizing revenue opportunities, managing reservation systems and processes and maintaining a strong collaboration with Revenue Management, Commercial, Finance and Front Office teams. The Netherlands Reservations cluster currently supports 6 hotels.\nSupervise daily reservations operations: Oversee the accurate and efficient handling of individual reservations to support guest satisfaction and hotel revenue goals\nLead the reservations team: Provide day-to-day guidance and ensure high service standards through training, coaching, and quality checks\nPrepare key reports: Support the generation of daily and weekly reports \nMonitor data integrity: Ensure accuracy in reservation systems, rooming lists, and special rate plans\nProvide reservations support: Process reservation inquiries and updates, providing exceptional service to both guests and team members\nRevenue support: support the management of room inventory, airline crew allocations, booking quality and distribution channel performance\nFinance compliance: Oversee reservation-related financial processes, including payment collection, approvals, commissions, invoicing an credit procedures\n What It Takes to Make the Stay\nAt Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:\nA passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.\nMinimum 3-5 years of experience within Reservations, Revenue Management, GC&E or Front Office including at least 1 year in a supervisory position\nStrong understanding of hotel reservations, inventory management and revenue optimization principles\nGood organizational skills with the ability to prioritize and manage multiple tasks simultaneously\nAttention to detail and commitment to accuracy","description_format":"text","description_chars":2579,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-30T05:07:55Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":0,"expected_fill_days":4,"reasons":["conf:0","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/hilton-assistant-cluster-reservations-manager","json_url":"https://alion.io/job/hilton-assistant-cluster-reservations-manager.json","meta":{"generated_at":"2026-10-30T18:16:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7120,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":449836},"rest":"https://alion.io/mcp/rest/get_company?id=449836"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhilton-assistant-cluster-reservations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhilton-assistant-cluster-reservations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhilton-assistant-cluster-reservations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hilton-assistant-cluster-reservations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhilton-assistant-cluster-reservations-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3504534}},{"tool":"search_jobs","arguments":{"company":"hilton.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3504534},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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