{"id":3192773,"url":"https://alion.io/job/hilton-club-executif-concierge","title":"Club Executif Concierge","company":{"id":449836,"name":"Hilton","domain":"hilton.com","url":"https://alion.io/company/hilton-3","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":89,"open_postings":317,"ghost_share":0,"stale_share":0.656,"repost_share":0.006,"time_to_fill_p50_days":3,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Quebec, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":22000,"max_usd":41000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":26},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-16T12:41:01Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-26T18:38:55Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Exceptional Hospitality Starts with You\nRelevant de la directrice de la réception, la personne en poste supervise et dirige les activités du Club Exécutif. Les clients VIP ont accès au Club Exécutif afin de prendre le petit-déjeuner ainsi que le 5 à 7 en début de soirée. Nous offrons également un dîner d’affaires urbain sous forme de buffet. Le rôle du concierge est donc d’accueillir et d’enregistrer les clients en leur offrant un service hors-pair. La personne en poste conseille nos clients sur les activités et attraits de la ville de Québec en plus de faire tout ce qui est en son pouvoir pour faire de leur séjour un moment inoubliable.\n Aperçu des tâches :\n· Offrir un service à la clientèle hors pair en s’assurer que le séjour de nos clients soit mémorable.\n· Faire l’accueil et l’enregistrement des clients.\n· S’assurer du bon déroulement des activités au Club Exécutif (petit-déjeuner, dîner d’affaires et 5 à 7).\n· Superviser le travail du commis-débarrasseur du Club Exécutif.\n· Informer nos clients sur les activités, attraits, restaurants et événements de la ville de Québec et des alentours. Suggérer des activités qui correspondent à leurs besoins.\n· Préparer l’horaire de travail des commis-débarrasseurs en fonction des prévisions.\n· Gérer les plaintes des clients, s’il y a lieu.\n Profil recherché :\n· Avoir au minimum cinq années d’expérience en service à la clientèle, dont au moins deux années dans un poste similaire dans le milieu hôtelier.\n· Grande disponibilité et avoir un sens politique développé.\n· Bilinguisme.\n· Excellentes aptitudes pour les communications et les relations interpersonnelles.\n· Excellentes connaissances touristiques de la ville de Québec et des environs.\n· Capacité à travailler sous pression.\n· Connaissance du fonctionnement et des activités de l'hôtel.\nVos futurs avantages :\nUn lieu de travail où votre bien-être est notre priorité;\nDes collègues de travail expérimentés et passionnés;\nProgramme complet de reconnaissance des employés;\nUn service de cafétéria;\nL’unique programme Go Hilton, vous permettant de voyager dans plus de 8 000 hôtels de la chaîne!\nÇa vous parle?\nAppliquez! Nous avons hâte de vous rencontrer.","description_format":"text","description_chars":2177,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-24T02:48:48Z"}],"visa":[],"liveness":{"score":14,"band":"cold","label":"Long shot","p_open":1,"p_active":0.403,"p_room":0.35,"age_days":9,"expected_fill_days":3,"reasons":["conf:1","stale_co","velocity","win:tail","comp:brand"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/hilton-club-executif-concierge","json_url":"https://alion.io/job/hilton-club-executif-concierge.json","meta":{"generated_at":"2026-10-26T18:44:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25137,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":449836},"rest":"https://alion.io/mcp/rest/get_company?id=449836"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhilton-club-executif-concierge"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhilton-club-executif-concierge"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhilton-club-executif-concierge"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hilton-club-executif-concierge\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhilton-club-executif-concierge"}]}