{"id":3271194,"url":"https://alion.io/job/hilton-concierge-assistant","title":"Concierge Assistant","company":{"id":449836,"name":"Hilton","domain":"hilton.com","url":"https://alion.io/company/hilton-3","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":87,"open_postings":404,"ghost_share":0,"stale_share":0.728,"repost_share":0.005,"time_to_fill_p50_days":3,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Malacca, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":5000,"max_usd":8500,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1504},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-07-14T03:43:31Z","employer_posted_date":"2026-07-14","last_verified_at":"2026-10-27T17:39:43Z","board_verified":true,"closed_at":null,"days_open":105,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":105},"description":"You will be assisting them with their luggage and escorting them to their rooms. You will work closely with the front office, concierge, and other departments to ensure guests’ needs are met promptly and professionally. As a Concierge Assistant, you’re not just greeting guests upon arrival - you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.\n Guest Welcome & Assistance: Greet guests, assist with luggage, and escort them to rooms while providing hotel and local information.\n\nLuggage Handling: Safely manage guest luggage and ensure proper delivery and storage.\n\nRoom Orientation & Departure: Introduce room features and assist with luggage during check-out.\n\nTransportation Coordination: Support valet, airport transfers, and other transport needs in collaboration with the front office and concierge.\n\nService & Conduct: Maintain a professional appearance and deliver exceptional customer service.\n\nCross-Department Support: Communicate guest needs to relevant departments and assist with room moves or special requests.\n\nIssue Resolution: Address guest concerns promptly and ensure a smooth stay experience.\n\n 1-2 years of experience in guest services or bell attendant roles, preferably in hospitality\n\nStrong communication and interpersonal skills with a guest-focused mindset\n\nPhysically fit to lift and carry luggage safely\n\nProfessional appearance, positive attitude, and enthusiasm for service\n\nProficient in English; additional languages are an advantage\n\nFlexible availability, including nights, weekends, and holidays\n\nFamiliarity with hotel amenities, local attractions, and transport options preferred","description_format":"text","description_chars":1692,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-26T11:45:55Z"}],"visa":[],"liveness":{"score":3,"band":"cold","label":"Long shot","p_open":1,"p_active":0.097,"p_room":0.28,"age_days":105,"expected_fill_days":3,"reasons":["conf:1","stale_co","velocity","win:tail","crowd:junior,brand"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/hilton-concierge-assistant","json_url":"https://alion.io/job/hilton-concierge-assistant.json","meta":{"generated_at":"2026-10-27T18:44:17Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8964,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":449836},"rest":"https://alion.io/mcp/rest/get_company?id=449836"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhilton-concierge-assistant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhilton-concierge-assistant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhilton-concierge-assistant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hilton-concierge-assistant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhilton-concierge-assistant"}]}