{"id":3233644,"url":"https://alion.io/job/hilton-duty-manager-arabic-speaking","title":"Duty Manager (Arabic Speaking)","company":{"id":449836,"name":"Hilton","domain":"hilton.com","url":"https://alion.io/company/hilton-3","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":86,"open_postings":386,"ghost_share":0,"stale_share":0.751,"repost_share":0.005,"time_to_fill_p50_days":4,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Maldives"],"countries":["MV"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":8500,"max_usd":14500,"period":"year","method":null,"sample_n":4786},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-15T11:33:27Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-30T21:22:12Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"Exceptional Hospitality Starts with You\nPicture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Duty Manager, you will play a vital role in supporting the Assistant Front Office Manager / Director of Front Office in the administration and management of Front Office operations, ensuring exceptional service standards, operational efficiency, cost control, and guest satisfaction. You will oversee the day-to-day operations of the Welcome Desk and Front Office teams, providing hands-on leadership, guidance, and support to ensure a seamless and memorable guest experience.\nYour leadership, attention to detail, and problem-solving skills will be essential in maintaining service excellence, driving operational performance, and ensuring that every guest feels genuinely welcomed and cared for. As a Duty Manager, you’re not just managing daily operations - you’re spreading the light and warmth of hospitality, creating meaningful moments and memorable experiences that make every guest’s stay truly exceptional.\n Here’s what you’ll do during a typical day:\nManage daily Front Office operations: Oversee the day-to-day operations of the Welcome Desk and Front Office teams, including guest arrivals and departures, room allocations, staffing, and compliance with Hilton brand standards.\nDelight our guests: Create warm and memorable guest experiences, anticipate guest needs, recognize VIPs and Hilton Honors members, and resolve guest concerns promptly and efficiently to ensure exceptional guest satisfaction.\nEnsure seamless coordination: Work closely with Housekeeping, Food & Beverage, Reservations, and other departments to ensure smooth operations, effective communication, and exceptional service delivery.\nMaintain operational excellence: Monitor lobby activities, oversee daily Front Office procedures, conduct shift briefings and handovers, and ensure the accuracy of guest information, reservations, and billing.\nDrive financial performance: Support effective room inventory management, monitor operational costs, ensure compliance with cash handling and credit policies, and identify opportunities to maximize revenue.\nChampion safety and service standards: Ensure compliance with hotel security, health and safety, and emergency procedures while maintaining a welcoming and secure environment for guests and team members.\nInspire and develop the team: Lead, coach, and motivate Front Office team members, provide regular training and performance feedback, and foster a positive and productive work environment.\n At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:\nA passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.\nIn addition, this role requires the following minimum qualifications:\nAble to read, write, speak and understand English to communicate effectively with guests and team members.\nAble to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect and analyze accurate information and resolve conflicts.\n\nStrong interpersonal skills to provide overall guest satisfaction.\n\nExcellent mathematical comprehension to understand and interpret numbers as they apply to operations in hotels.\n\nThorough organization and supervisory skills.\n\nProficient in accomplishing tasks.\n\nAble to work under pressure and deal with stressful situations during busy periods.","description_format":"text","description_chars":3825,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-25T10:00:28Z"}],"visa":[],"liveness":{"score":5,"band":"cold","label":"Long shot","p_open":1,"p_active":0.151,"p_room":0.35,"age_days":14,"expected_fill_days":4,"reasons":["conf:0","stale_co","velocity","win:tail","comp:brand"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/hilton-duty-manager-arabic-speaking","json_url":"https://alion.io/job/hilton-duty-manager-arabic-speaking.json","meta":{"generated_at":"2026-10-30T23:33:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14958,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":449836},"rest":"https://alion.io/mcp/rest/get_company?id=449836"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhilton-duty-manager-arabic-speaking"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhilton-duty-manager-arabic-speaking"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhilton-duty-manager-arabic-speaking"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hilton-duty-manager-arabic-speaking\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhilton-duty-manager-arabic-speaking"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3233644}},{"tool":"search_jobs","arguments":{"company":"hilton.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3233644},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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