{"id":3124800,"url":"https://alion.io/job/hilton-front-desk-manager-35","title":"Front Desk Manager","company":{"id":449836,"name":"Hilton","domain":"hilton.com","url":"https://alion.io/company/hilton-3","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":99,"open_postings":136,"ghost_share":0,"stale_share":0.228,"repost_share":0.007,"time_to_fill_p50_days":3,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gurgaon, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":3500,"max_usd":6000,"period":"year","method":"role_country_seniority_unknown","sample_n":16},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-20T08:06:28Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-24T19:16:04Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"o maintain a high customer service focus by approaching your job with the customers always in mind.\nTo have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.\nTo be motivated and committed, approachingall tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order toimprove your personal performance.\nTo be flexible, respondingquickly and positively to changing requirementsincluding the performance of any tasks requested ofyou.\nTo maintain high teamfocus by showing co-operation and support to colleagues in the pursuit of team goals.\nTo maintain an environment that promotes flair, creativity and consistency in the quality of customer service delivery and presentation.\nTo ensure that all Front Office related polices and guidelines are followed and implemented.\nStaffing and Scheduling of the shift and allocation of duties.\nImplement systems and procedures that achieve higher cost efficiency and guest satisfaction.\nFacilitate learning and development for all the team members of the outlet\nPerformance Appraisal/ Management of the staff in the department.\nMaintain the Log Bookand effective follow up system, Check the daily arrival list and monitor all VIP movement.\nEnsure that the guest has a pleasant stay by supervision of;\no Room allocation\no Smooth Check In & Check Out\no Special requirements of the guest\nCo-ordinate with departments like Security and Housekeeping to ensure that all the security, hygiene and aesthetic standards of the hotel are met.\nAct as a ‘One Point Contact’ for the guest; 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