{"id":1573722,"url":"https://alion.io/job/hilton-front-office-manager-35","title":"Front Office Manager","company":{"id":449836,"name":"Hilton","domain":"hilton.com","url":"https://alion.io/company/hilton-3","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":100,"open_postings":132,"ghost_share":0,"stale_share":0.083,"repost_share":0.015,"time_to_fill_p50_days":3,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":27000,"max_usd":43000,"period":"year","method":"role_country_seniority_unknown","sample_n":380},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[],"status":"live","first_seen_at":"2026-10-01T08:42:02Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-16T00:04:38Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"Exceptional Hospitality Starts with You\nPicture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Front Office Manager at The Waldorf Hilton, London, you’re not just overseeing daily front office operations - you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.\nHow We'll Help You Thrive\nAt Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with a wide range of perks and benefits, including:\nCompetitive pay plus incentive programs with opportunities to grow your career with Hilton.\nIncredible travel perks - Enjoy discounted hotel stays through our Go Hilton travel programme, with room rates as low as $40 USD per night at participating hotels worldwide.\nFood and beverage discounts - Receive 50% off food and beverage at participating outlets.\nFree meals on duty - Helping you stay energised throughout your shift.\nGenerous holiday allowance - Enjoy 28 days' holiday including bank holidays, increasing with service.\n Own a piece of Hilton - Through our Employee Stock Purchase Programme (ESPP), eligible Team Members can invest in Hilton shares at a 15% discount.\nPension scheme - Supporting you as you plan for the future.\nHigh street discounts - Access a range of exclusive savings through Perks at Work.\n Mental health resources - Through our Care for All hub, Team Members have access to wellbeing resources, alongside free counselling and support through our Employee Assistance Programme (EAP).\nCrisis Concierge - In times of loss, our Crisis Concierge offers a single, compassionate point of contact for practical support and emotional care.\nCareer development opportunities - Grow with Hilton through learning and development programmes designed to support your personal and professional growth.\n*Benefits availability may vary depending on Team Member location and terms and conditions of employment.\n Here's what you'll do during a typical day:\nManage daily front office operations: Oversee Front Office activities including guest service, registration, room inventory, and adherence to policies and standards\nMonitor and elevate service: Track guest satisfaction, address service issues, and guide the team to implement improvements that enhance the guest experience\nImplement revenue initiatives: Promote hotel services and execute up-selling tactics to drive room occupancy and revenue growth\nFacilitate team knowledge: Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions\nDelight our guests: Welcome guests, respond to inquiries, and resolve concerns promptly to uphold service standards\nInspire and develop the team: Supervise and support front office team members, monitor performance, provide coaching, and foster a positive and productive work environment\n What It Takes to Make the Stay\n At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:\n A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.","description_format":"text","description_chars":3588,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-01T09:00:18Z"}],"visa":[],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.22,"p_room":0.35,"age_days":13,"expected_fill_days":3,"reasons":["conf:0","wave","velocity","win:tail","comp:brand"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/hilton-front-office-manager-35","json_url":"https://alion.io/job/hilton-front-office-manager-35.json","meta":{"generated_at":"2026-10-16T00:19:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":499,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":449836},"rest":"https://alion.io/mcp/rest/get_company?id=449836"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhilton-front-office-manager-35"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhilton-front-office-manager-35"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhilton-front-office-manager-35"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hilton-front-office-manager-35\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhilton-front-office-manager-35"}]}