【Gajoen Tokyo】Receiving Supervisor

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You are responsible for developing and executing purchasing strategies, including supplier selection, negotiation, and contract management, to ensure supply chain stability and cost-effectiveness. As a Receiving Supervisor, you’re not just overseeing the purchasing process - you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here’s what you’ll do during a typical day:

• Oversee procurement operations: Manage purchasing and inventory of general merchandise to ensure adequate stock levels
• Align with internal stakeholders: Collaborate with the Chef and hotel management to align purchases with hotel needs and specifications
• Manage supplier relationships: Secure competitive pricing, place orders, and ensure timely delivery of goods
• Ensure quality control: Review shipments to confirm products meet order specifications, grade, and quality standards
• Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment
• Risk Management: To identify and manage supply chain risks, including supply disruptions, price volatility, and compliance issues.
• Market Analysis: A comprehensive grasp of market trends and the capacity to anticipate price shifts and supply dynamics to inform prudent purchasing decisions.

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• Diploma or degree in Business Administration, Supply Chain Management, Hospitality, or related field
• Minimum 5 years of purchasing or procurement experience, preferably in a hotel or hospitality environment
• Proven ability to source, negotiate, and manage supplier relationships to ensure quality and cost-efficiency
• Strong understanding of inventory management, stock control, and procurement systems
• Experience in budgeting, cost analysis, and tracking purchasing performance
• Familiarity with local procurement regulations, health and safety standards, and sustainability practices
• Highly organized with strong analytical and problem-solving abilities
• Ability to work in a fast-paced environment and adapt to changing operational needs
• Ensure that purchasing activities comply with relevant laws, regulations and company policies and uphold the hotel's ethical standards.