{"id":1144630,"url":"https://alion.io/job/hilton-housekeeping-coordinator-3","title":"Housekeeping Coordinator","company":{"id":449836,"name":"Hilton","domain":"hilton.com","url":"https://alion.io/company/hilton-3","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":100,"open_postings":122,"ghost_share":0,"stale_share":0.033,"repost_share":0.025,"time_to_fill_p50_days":2,"computed_at":"2026-09-30T05:45:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":26000,"max_usd":41000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":11},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-09-23T12:16:57Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-30T02:31:35Z","board_verified":false,"closed_at":"2026-09-30T02:31:35Z","days_open":6,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":6},"description":"Exceptional Hospitality Starts with You\nAs a Housekeeping Office Coordinator at Waldorf Astoria London - Admiralty Arch, you’re not just supporting the day-to-day operations of the Housekeeping department- you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.\nWaldorf Astoria London - Admiralty Arch is seeking an Housekeeping Office Coordinator to join the pre-opening team for this highly anticipated new luxury hotel opening later this year.\nThis is a unique opportunity for an experienced luxury hospitality leader to join the founding team and help shape the guest experience at this landmark hotel.\nLocated at the end of The Mall opposite Buckingham Palace, Waldorf Astoria London - Admiralty Arch will feature 100 elegant rooms and suites and 17,500 sqft of private residences. The hotel will open with two signature restaurants - Coreus by Clare Smyth and Café Boulud by Daniel Boulud - bringing together two of the world’s most celebrated Michelin-starred chefs. Guests will also enjoy a world-class spa, state-of-the-art fitness facilities, and a collection of grand event spaces, including a ballroom for up to 320 guests.\nWaldorf Astoria Hotels & Resorts is Hilton’s flagship luxury brand, known for its timeless elegance, iconic properties, and sincerely elevated service that delivers bespoke, once-in-a-lifetime experiences in the world’s most sought-after destinations.\nWELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2026\nProudly voted by our Team Members\nA World of Rewards\nComplimentary, nourishing meals provided while on duty \nExceptional development programmes, designed to support and accelerate your growth at every stage \nOpportunities to make a meaningful impact through our industry-leading Corporate Responsibility initiatives \nTeam Member Travel Programme, offering exclusive discounted stays and 50% off food & beverage \nHigh street savings through Perks at Work \n28 days’ holiday, including bank holidays, rising to 33 days with length of service \nWe are looking for hospitality professionals who are passionate about delivering an exceptional five star guest experience, consistently upholding the world class service standards recognised by Forbes.\nHere's what you'll do during a typical day\nAs a Housekeeping Coordinator, you will be responsible for supporting the Housekeeping department to deliver an exceptional Guest and Team Member experience in full alignment with Forbes service standards and commitments.\nSpecifically, you will be responsible for performing the following tasks to the highest standards:\nSupport the Housekeeping team to ensure all Forbes service standards and departmental objectives are consistently achieved and upheld.\nCarry out daily administrative activities for the Housekeeping department while adhering to Hilton standards, policies, and procedures.\nMaintain accurate housekeeping records, schedules, reports, and service systems to support operational excellence and exceptional guest service.\nCoordinate room status updates and liaise effectively with Front Office, Engineering, Laundry, and other departments to ensure seamless operations and guest satisfaction.\nManage and monitor housekeeping work orders, guest requests, lost property records, and departmental correspondence.\nEnsure all communications, particularly relating to guests, team members, management, and the corporate office, are handled promptly, professionally, and confidentially.\nPrepare departmental reports, meeting minutes, and other documentation accurately and within required timelines.\nManage office filing systems and maintain accurate departmental records in line with company procedures and compliance requirements.\nMaintain adequate supplies of office stationery and housekeeping administrative materials.\nSupport roster administration, attendance records, training documentation, and team member onboarding processes as required.\nBuild and maintain positive internal and external working relationships to support departmental effectiveness.\nEnsure all guest requests and housekeeping service issues are communicated and followed up in a timely manner.\nComply with all health, safety, security, and data protection requirements.\nReport maintenance issues, damages, hazards, and defects promptly through the appropriate channels.\nMaintain a clean, organised, and professional working environment within the housekeeping office.\nAssist with special projects, audits, inventories, and other departmental initiatives as required.\nPerform any other duties assigned by the Director of Housekeeping or Assistant Executive Houskeeper management team.\nWhat are we looking for?\nAs Housekeeping Office Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:\nExcellent verbal and written communication skills in English\nExcellent administration and IT skills\nCommitted to delivering a high level of customer service, both internally and externally\nFlexibility to respond to a range of different work situations\nAbility to work under pressure\nIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:\nProven experience in a similar role within a luxury or ultra-luxury environment, with a minimum of two years’ relevant experience\nWhat It Takes to Make the Stay\n At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:\n A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.","description_format":"text","description_chars":5991,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-23T14:19:07Z"},{"event":"close","at":"2026-09-30T02:31:35Z"}],"liveness":null,"pay":null,"html_url":"https://alion.io/job/hilton-housekeeping-coordinator-3","json_url":"https://alion.io/job/hilton-housekeeping-coordinator-3.json","meta":{"generated_at":"2026-10-01T03:16:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2738,"day_limit":5000,"remaining_today":2262,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}