{"id":4337270,"url":"https://alion.io/job/hilton-luminair-floor-supervisor","title":"LuminAir Floor Supervisor","company":{"id":449836,"name":"Hilton","domain":"hilton.com","url":"https://alion.io/company/hilton-3","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":86,"open_postings":555,"ghost_share":0,"stale_share":0.737,"repost_share":0.011,"time_to_fill_p50_days":9,"computed_at":"2026-11-15T07:52:55Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Amsterdam, Netherlands"],"countries":["NL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-12T13:39:27Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-15T16:03:55Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"As a LuminAir Floor Supervisor, you are responsible for operating the Bar and supervising the team including waiter/waitress, host/hostesses and shift leaders to create exceptional customer experiences. Main duties include supervising the team and ensuring high levels of service in the bar to deliver an excellent Guest-, and Member experience while controlling consistency, service level and team member satisfaction.\nOur rooftop bar and terrace, LuminAir, (aka \"THE BAR ABOVE AMSTERDAM\") is an inspiring destination from day to night, set in an ever-changing space: neither the view outside nor the ambiance inside will ever be the same twice. LuminAir is a beverage-led venue, featuring world-class mixology, exclusively crafted drinks inspired by the intensity of the light and the winds around the world The food menu offers modern Dutch and international bites, finger foods, and sharing plates, while the Eclipse menu-for (semi)private events of 30 to 125 guests-includes modern canapés, table snacks, bar bites, and cocktail dinners. Do you love seeing customers enjoy a drink you have recommended?\nAre you passionate about great food and beverage?\nDo you know what it takes to deliver memorable customer service every time?\nAre you a supportive and inclusive team leader?\nDo you thrive in a fast-paced environment?\nIf so, the LuminAir Floor Supervisor role is made for you!\n KEY RESPONSIBILITIES\nAs a LuminAir Floor Supervisor, you will:\n1. Exceptional Customer Experiences\nTake ownership of service delivery in your section to provide exceptional customer experiences, anticipating customers’ needs and making sure service sequences are followed consistently and efficiently\nKnow your menus and daily specials in detail, so you and your team can advise customers on dishes, ingredients, portion sizes, beverages and wine pairing options.\nMake sure that food allergies and dietary requirements are treated with absolute seriousness by all Team Members in your section.\nContribute to achieving restaurant revenue targets through upselling and personalized customer recommendations.\nCommunicate effectively with the culinary team and the bar team so that all orders are correct, well-presented and delivered on time.\n2. Great Working Environment\nSupport, train and develop your team, creating an inclusive environment where all Team Members can thrive.\nDeliver informative and motivational shift briefings, sharing helpful updates and feedback.\nAssign daily work, making sure each Team Member is aware of their responsibilities, and supervising performance during the shift\n3. Day-To-Day Essentials\nMake sure that you and your team strictly comply with all regulations and standards, including health, safety and hygiene. \nSet up your section for service, and make sure that equipment, guest areas and work areas are kept clean and tidy throughout the shift.\nMake sure that all transactions are recorded in the POS system accurately at the time of order, that billing is accurate, and that cash handling complies with hotel guidelines.\nAssist in monitoring and restocking inventory. \nGive feedback and suggestions to the bar leadership team to improve guest and team member experiences.\nWho are we looking for?\nWe’re looking for someone with a passion for bars and at least 1 year experience in a similar position or has graduated from the Hotel School with managerial internship in the high-volume restaurant or bar environment.\nTo be successful in this position you will have:\nCustomer focus, maintaining the highest standards of authentic service to create memorable experiences every time.\nExcellent communication skills to create connections with diverse customers and share information clearly\nGreat teamwork and a positive attitude \nFlexibility and adaptability, able to work effectively in a fast-paced environment while remaining calm and focused under pressure.\nThe perfect candidate is fluent in English (Dutch language skills would be an advantage).\nEqually important, what do we offer?\nBeing part of our team as LuminAir Floor Supervisor means becoming a team member for one of the best employers in the Netherlands. Because taking care of our team is our top priority!\nYou will notice this by the following, among other things:\nA competitive salary\nHilton Team Member benefits, which means nights from €40 incl. breakfast in Hilton hotels (+7,000 destinations) around the world\nThe opportunity to offer Friends & Family Discounted Rates to Thirty Friends & Family Members\nGrowth and training opportunities, including through Harvard Learning and Hilton University\nGlobal career opportunities\nWellness initiatives to help you thrive and be your best self\nTravel reimbursement starting at 0 km with a maximum of 8.39 euro per day\nA pleasant, international work environment\nThe best staff parties\n50% Food & Beverage discount in our F&B Outlets\nUp to 50% Food & Beverage discount in various restaurants in Amsterdam affiliated with the UPNL Discount Program\n50% Food & Beverage discount in other Hilton Hotels in the Netherlands\nFree use of our fitness center\nUSEFUL TO KNOW:\nThis position is full-time and will require working weekends and/or evening shifts. Position requirements also include being able to walk and stand for hours and the ability to lift and carry moderate weights.","description_format":"text","description_chars":5304,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Dutch","level":"All levels","optional":true},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-11-15T15:57:47Z"}],"visa":[],"liveness":{"score":77,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":0.9,"age_days":3,"expected_fill_days":9,"reasons":["conf:5","win:mid","comp:junior,brand"],"computed_at":"2026-11-15T21:52:10Z"},"pay":null,"html_url":"https://alion.io/job/hilton-luminair-floor-supervisor","json_url":"https://alion.io/job/hilton-luminair-floor-supervisor.json","meta":{"generated_at":"2026-11-15T21:52:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17272,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":449836},"rest":"https://alion.io/mcp/rest/get_company?id=449836"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhilton-luminair-floor-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhilton-luminair-floor-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhilton-luminair-floor-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hilton-luminair-floor-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhilton-luminair-floor-supervisor"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4337270}},{"tool":"search_jobs","arguments":{"company":"hilton.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4337270},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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